Creativity and technology are my passions, and I get real satisfaction from shaping content that makes a difference for both my employer and customers. Above all, I want to love where I work—happy work life, happy life.

James Campbell

Creativity and technology are my passions, and I get real satisfaction from shaping content that makes a difference for both my employer and customers. Above all, I want to love where I work—happy work life, happy life.

Available to hire

Creativity and technology are my passions, and I get real satisfaction from shaping content that makes a difference for both my employer and customers. Above all, I want to love where I work—happy work life, happy life.

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Language

English
Fluent

Work Experience

Freelance Consultant at Self-Employed
April 1, 2026 - Present
Video production consulting to bring client stories to life through concise, engaging content across digital channels.
Brand Marketing Production Lead at Pipedrive
June 1, 2024 - March 1, 2026
Provided consultancy to develop brand marketing campaigns; collaborated with agencies and in-house teams to ideate and produce content; managed the official YouTube channel; produced social video assets; captured and created visuals from customer testimonials.
Sr Manager of Customer Education at Pipedrive
June 1, 2021 - June 1, 2024
Led a cross-functional team of technical writers, video producers, project managers, and live-conferencing managers; managed production workload and education strategy; developed scalable processes and tooling; analyzed educational video performance.
Senior Product Marketing Manager at Pipedrive
June 1, 2018 - June 1, 2021
Coordinated product marketing strategy; specialized in video strategy for product releases; grew and managed a small team of video producers; maintained a library of video education content; ensured messaging consistency; worked with external agencies for localization and campaigns.
Product Marketing Manager at Pipedrive
June 1, 2016 - June 1, 2018
Helped establish Pipedrive's Product Marketing function; created original product messaging; ran messaging tests and strategy; managed social channels and blog; coordinated product release updates; continued producing educational and promotional video content.
Knowledge Manager at Pipedrive
June 1, 2013 - June 1, 2016
Created the company knowledge base with documentation for product processes/features to improve adoption and retention; produced streamlined tutorial videos and promos; handled US support calls and emails in early days.
NOC Supervisor at X2nSat
October 1, 2010 - May 1, 2013
Built, monitored, and troubleshot industrial satellite networks; worked with RF and TCP/IP; recognized for initiative and promoted to NOC Supervisor.
Satellite Technician at DIRECTV
July 1, 2009 - October 1, 2010
Performed new satellite installs and service calls; met install deadlines under pressure while delivering strong customer service.

Education

High School Diploma at St. Michael The Archangel Academy
January 1, 1992 - January 1, 2006

Qualifications

A+ Certification
January 11, 2030 - June 5, 2026

Industry Experience

Software & Internet, Media & Entertainment, Professional Services