Hi, I'm Serge Stéphane Kindandéit, an IT Technician with 10+ years of experience across West Africa. Internationally trained in Tunisia, I combine strong technical skills with hands-on field experience and a passion for cybersecurity. I'm bilingual in English and French, thrive in multicultural environments, and am open to opportunities across West Africa.…

SERGE STÉPHANE KINDANDÉIT

Hi, I'm Serge Stéphane Kindandéit, an IT Technician with 10+ years of experience across West Africa. Internationally trained in Tunisia, I combine strong technical skills with hands-on field experience and a passion for cybersecurity. I'm bilingual in English and French, thrive in multicultural environments, and am open to opportunities across West Africa.…

Available to hire

Hi, I’m Serge Stéphane Kindandéit, an IT Technician with 10+ years of experience across West Africa. Internationally trained in Tunisia, I combine strong technical skills with hands-on field experience and a passion for cybersecurity.

I’m bilingual in English and French, thrive in multicultural environments, and am open to opportunities across West Africa.

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Skills

Experience Level

Language

French
Fluent
English
Fluent
Hausa
Intermediate
Yoruba
Intermediate

Work Experience

Freelance IT Technician at Self-employed
January 1, 2025 - Present
Deployed and configured 30+ Windows 10/11 workstations for individuals and SMEs; Installed, configured, and secured local area networks (Wi-Fi, routers, network shares); Performed preventive and corrective maintenance on 50+ devices; Diagnosed and resolved hardware and software failures with high client satisfaction; Trained clients on cybersecurity best practices: passwords, phishing, antivirus.
IT Technician at Clinique Hosana
January 1, 2023 - January 1, 2025
Managed the pharmacy's IT infrastructure — zero major failure over 2 years; Reduced incident resolution time by 80% through standardized procedures; Oversaw day-to-day maintenance of all clinic computer systems; Provided daily technical support and troubleshooting for medical staff.
Public Relations & Communications Officer at Association Arts et Racines
January 1, 2023 - January 1, 2024
Secured 60% of budget targets through outreach to embassies, NGOs, and institutional partners; Successfully organized three editions of the Festival Slam Écolo; Handled all communications, graphic design, and event animation.
Career transition — Continuing education & independent projects
January 1, 2022 - January 1, 2023
Continuing education and independent IT & technical projects.
IT & Technical Support Intern at Maison Africaine de Médecine
January 1, 2020 - January 1, 2022
Provided IT assistance and technical support to medical teams; Contributed to network setup of the administrative workstations.
Communication & Promotion Agent at Airtel Niger — Prime Media
January 1, 2017 - January 1, 2019
#1 field sales performer in a team of 50 agents — 3 consecutive months; Managed field communication campaigns and promotional activities.
KYC Data Entry Agent at Airtel Niger
January 1, 2016 - January 1, 2017
Collected, entered, and processed client KYC data at 2,000–2,500 records per day.
Field Agent at Orange Niger
January 1, 2015 - January 1, 2016
Covered 3+ zones per day with a team of 5 agents for field data collection.
IT Technician & Graphic Designer at Wassa Production
January 1, 2015 - January 1, 2016
IT support and technical assistance; graphic design and video editing (internship + employment).
Career transition — Continuing education & independent projects at Self-directed / Various projects
January 1, 2022 - January 1, 2023
Career transition period focusing on continuing education and independent IT/technical projects; engaged in hands-on practice and project work to expand skills.

Education

BTS — Computer Management at ISTAM, Tunis, Tunisia
January 1, 2020 - January 1, 2022
Diploma in Computer Maintenance at Niger
January 1, 2009 - January 1, 2011
BEPC (Secondary School Certificate) at Niger
January 1, 2007 - January 1, 2008
BTS — Computer Management (International Degree) at ISTAM — Tunis, Tunisia
January 1, 2020 - January 1, 2022
Diploma in Computer Maintenance at Niger
January 1, 2009 - January 1, 2011
BEPC (Secondary School Certificate) at Niger
January 1, 2007 - January 1, 2008
BTS — Computer Management (International Degree ★) at ISTAM, Tunis, Tunisia
January 1, 2020 - January 1, 2022
BTS — Computer Management (International Degree ★) at ISTAM
January 1, 2020 - December 31, 2022
Diploma in Computer Maintenance at Niger
January 1, 2009 - December 31, 2011
BEPC (Secondary School Certificate) at Niger
January 1, 2007 - December 31, 2008

Qualifications

Diploma in Computer Maintenance
January 1, 2009 - January 1, 2011
BEPC (Secondary School Certificate)
January 1, 2007 - January 1, 2008

Industry Experience

Computers & Electronics, Healthcare, Professional Services, Education, Software & Internet, Telecommunications, Media & Entertainment

Skills

Experience Level