I am Varun Sharma, a motivated Commerce-IT student with hands-on experience in customer service, campus outreach, and event coordination. I thrive in fast-paced environments, producing organized, data-backed results while maintaining a friendly, customer-focused approach. My work spans from helping customers and managing logistics for campus events to contributing to outreach initiatives that involve marketing, content creation, and team collaboration. I am passionate about building communities, leveraging digital tools, and delivering precise documentation and effective solutions.

Varun Sharma

I am Varun Sharma, a motivated Commerce-IT student with hands-on experience in customer service, campus outreach, and event coordination. I thrive in fast-paced environments, producing organized, data-backed results while maintaining a friendly, customer-focused approach. My work spans from helping customers and managing logistics for campus events to contributing to outreach initiatives that involve marketing, content creation, and team collaboration. I am passionate about building communities, leveraging digital tools, and delivering precise documentation and effective solutions.

Available to hire

I am Varun Sharma, a motivated Commerce-IT student with hands-on experience in customer service, campus outreach, and event coordination. I thrive in fast-paced environments, producing organized, data-backed results while maintaining a friendly, customer-focused approach.

My work spans from helping customers and managing logistics for campus events to contributing to outreach initiatives that involve marketing, content creation, and team collaboration. I am passionate about building communities, leveraging digital tools, and delivering precise documentation and effective solutions.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced

Work Experience

Customer Service Representative at Pizza Ville Head Office
July 1, 2021 - January 1, 2022
Supported customers using digital ordering systems by addressing technical and operational issues. Documented incidents while adhering to privacy and data-handling policies. Monitored transactional activities to identify potential anomalies and escalated concerns. Followed defined procedures for problem escalation and resolution tracking.
Customer Service Representative at Diwan Caterers Inc.
January 1, 2020 - March 1, 2021
Responded to customer inquiries, assisted order taking to support accurate and timely service. Assisted with scheduling customer orders and inventory.
Director of Outreach at Freedom of Speech Club - York University
September 1, 2024 - August 1, 2025
Managed external communications, partnerships, and coordination with professionals and organizations. Assisted with safety oversight and logistics for events and campus activities.
Vice President of Outreach, Events & Marketing at Freedom of Speech Club - York University
September 1, 2025 - April 1, 2026
Led outreach initiatives, events planning, and marketing activities; supported campus events by coordinating logistics and communications with members and attendees.
Customer Service Representative at PizzaVille Head Office
July 1, 2021 - January 1, 2022
Supported customers using digital ordering systems by addressing technical and operational issues. Accurately documented incidents while adhering to privacy and data-handling policies. Monitored transactional activities to identify potential anomalies and escalated concerns appropriately. Followed defined procedures for problem escalation and resolution tracking.
Customer Service Representative at Dairy Queen (Woodbridge)
October 1, 2025 - April 1, 2026
Responded to customer inquiries, and assisted order taking to support accurate and timely service. Assisted with scheduling customer orders and inventory.
Frosh Orientation Leader at York University
September 1, 2019 - August 31, 2022
Provided guidance, safety oversight, and logistical support for new students during orientation activities.
College Crew Volunteer at York University
September 1, 2025 - Present
Supported campus events by coordinating logistics, setup, and on-site coordination; engaged with students and attendees; provided information and general support during events.

Education

Bachelor of Commerce - Information Technology (Specialization in E-Commerce Development) at York University
September 1, 2022 - February 1, 2027
Bachelor of Commerce - Information Technology (Specialization in E-Commerce Development) at York University
September 1, 2022 - February 1, 2027

Qualifications

WHMIS Certification
January 11, 2030 - June 7, 2026
WHMIS Certification
January 11, 2030 - June 7, 2026
Canadian Red Cross First Aid & CPR / AED Certification
January 11, 2030 - June 7, 2026
Project Management Foundations
January 1, 2025 - June 7, 2026

Industry Experience

Education, Professional Services, Software & Internet, Retail, Media & Entertainment, Non-Profit Organization