Available to hire
I am Varun Sharma, a motivated Commerce-IT student with hands-on experience in customer service, campus outreach, and event coordination. I thrive in fast-paced environments, producing organized, data-backed results while maintaining a friendly, customer-focused approach.
My work spans from helping customers and managing logistics for campus events to contributing to outreach initiatives that involve marketing, content creation, and team collaboration. I am passionate about building communities, leveraging digital tools, and delivering precise documentation and effective solutions.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Customer Service Representative at Pizza Ville Head Office
July 1, 2021 - January 1, 2022Supported customers using digital ordering systems by addressing technical and operational issues. Documented incidents while adhering to privacy and data-handling policies. Monitored transactional activities to identify potential anomalies and escalated concerns. Followed defined procedures for problem escalation and resolution tracking.
Customer Service Representative at Diwan Caterers Inc.
January 1, 2020 - March 1, 2021Responded to customer inquiries, assisted order taking to support accurate and timely service. Assisted with scheduling customer orders and inventory.
Director of Outreach at Freedom of Speech Club - York University
September 1, 2024 - August 1, 2025Managed external communications, partnerships, and coordination with professionals and organizations. Assisted with safety oversight and logistics for events and campus activities.
Vice President of Outreach, Events & Marketing at Freedom of Speech Club - York University
September 1, 2025 - April 1, 2026Led outreach initiatives, events planning, and marketing activities; supported campus events by coordinating logistics and communications with members and attendees.
Customer Service Representative at PizzaVille Head Office
July 1, 2021 - January 1, 2022Supported customers using digital ordering systems by addressing technical and operational issues. Accurately documented incidents while adhering to privacy and data-handling policies. Monitored transactional activities to identify potential anomalies and escalated concerns appropriately. Followed defined procedures for problem escalation and resolution tracking.
Customer Service Representative at Dairy Queen (Woodbridge)
October 1, 2025 - April 1, 2026Responded to customer inquiries, and assisted order taking to support accurate and timely service. Assisted with scheduling customer orders and inventory.
Frosh Orientation Leader at York University
September 1, 2019 - August 31, 2022Provided guidance, safety oversight, and logistical support for new students during orientation activities.
College Crew Volunteer at York University
September 1, 2025 - PresentSupported campus events by coordinating logistics, setup, and on-site coordination; engaged with students and attendees; provided information and general support during events.
Education
Bachelor of Commerce - Information Technology (Specialization in E-Commerce Development) at York University
September 1, 2022 - February 1, 2027Bachelor of Commerce - Information Technology (Specialization in E-Commerce Development) at York University
September 1, 2022 - February 1, 2027Qualifications
WHMIS Certification
January 11, 2030 - June 7, 2026WHMIS Certification
January 11, 2030 - June 7, 2026Canadian Red Cross First Aid & CPR / AED Certification
January 11, 2030 - June 7, 2026Project Management Foundations
January 1, 2025 - June 7, 2026Industry Experience
Education, Professional Services, Software & Internet, Retail, Media & Entertainment, Non-Profit Organization
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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