Available to hire
I am a motivated professional with experience in customer service and digital marketing. I excel at communication, problem-solving, and creating positive client experiences.
I thrive in fast-paced environments, enjoy helping clients achieve their goals, and continuously seek opportunities to grow in service roles and marketing initiatives.
Skills
Experience Level
Intermediate
Work Experience
Customer Service Representative at Khul media and communication
January 1, 2025 - January 1, 2025Managed client communication through phone, email, and social media. Managed bookings, registrations, and membership inquiries both in person and online. Collected and recorded client feedback to improve service quality.
Receptionist at Garden Inn Apartments
January 1, 2023 - January 1, 2024Welcoming guests with professional manner and managed reservations. Provided information about the company services, local attractions, and facilities.
Education
Diploma in front ofice supervision at Lion Ethiopia Tourism and hotel business collage
January 1, 2022 - January 1, 2024Qualifications
Customer engagement Fundamentals (IBM Skill Build)
January 11, 2030 - June 8, 2026Certificate of internship by customer service (Khul media and communication)
January 11, 2030 - June 8, 2026Industry Experience
Travel & Hospitality, Professional Services, Media & Entertainment
Skills
Experience Level
Intermediate
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