I am a results-driven marketing professional with hands-on retail and sales experience and a certified expertise in Meta advertising. I specialize in paid social campaigns, customer engagement, and data-driven strategies that help brands grow and deliver measurable results. With a passion for turning insights into targeted digital campaigns, I communicate value clearly, collaborate in fast-paced teams, and continuously optimize through data analysis to drive sales and brand growth.

Shahid Diwan

I am a results-driven marketing professional with hands-on retail and sales experience and a certified expertise in Meta advertising. I specialize in paid social campaigns, customer engagement, and data-driven strategies that help brands grow and deliver measurable results. With a passion for turning insights into targeted digital campaigns, I communicate value clearly, collaborate in fast-paced teams, and continuously optimize through data analysis to drive sales and brand growth.

Available to hire

I am a results-driven marketing professional with hands-on retail and sales experience and a certified expertise in Meta advertising. I specialize in paid social campaigns, customer engagement, and data-driven strategies that help brands grow and deliver measurable results.

With a passion for turning insights into targeted digital campaigns, I communicate value clearly, collaborate in fast-paced teams, and continuously optimize through data analysis to drive sales and brand growth.

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Experience Level

Work Experience

Sales Associate & Cell Phone Technician at Kool Kovers
August 1, 2025 - Present
Built strong customer relationships through personalized product recommendations, contributing to upsells and repeat business. Identified customer needs and matched them to products, applying this insight to audience development in digital campaigns. Promoted add-on products and services using persuasive communication, mirroring ad conversion tactics. Managed inventory data and tracked product performance to inform merchandising decisions in a high-volume retail environment, delivering consistent customer experiences.
Sales Associate & Cell Phone Technician at Star Mobile
February 1, 2024 - January 1, 2025
Drove accessory and protection plan sales through consultative selling and upselling techniques. Understood customer personas across diverse demographics to tailor communication and product pitches. Processed transactions and maintained organized store operations in a high-volume retail setting. Delivered friendly, professional service that built customer loyalty and brand trust.
Retail Store Associate at Chandni Abaya
March 1, 2023 - January 1, 2024
Assisted customers with product selection and styling, developing skills in brand storytelling and consumer psychology. Maintained visual displays aligned with brand image, building an eye for aesthetics relevant to ad creative. Processed multi-tender transactions accurately and supported daily store operations.

Education

Diploma in Early Childhood Education (ECE) at St. Clair College
January 1, 2025 - April 1, 2026

Qualifications

Meta Certified Digital Marketing Associate — Meta Blueprint
January 11, 2030 - June 8, 2026
Standard First Aid & CPR/AED Level C
January 11, 2030 - June 8, 2026
WHMIS | Ministry of Labour Health & Safety Awareness Training
January 11, 2030 - June 8, 2026
Vulnerable Sector Check (up to date)
January 11, 2030 - June 8, 2026

Industry Experience

Retail, Media & Entertainment, Professional Services