I am an ERP training consultant with over 20 years of experience and an extensive knowledge of SAP Manufacturing, logistics, OTC, warehouse management, extended warehouse management, material management, APO, production planning, plan to manufacture, plant maintenance, quality management etc., with greater knowledge of Microsoft dynamics 360 in the modules of CRM – purchasing, sales and billing process. I have used accelerator tools including Enable Now, uPerform™, Adobe Captivate® and UPK, InfoPak™, as well as being an advanced user of the MS office suite.With a strong MES, logistics, manufacturing and WM background, I have previously worked on several large-scale SAP rollouts, which involved training development, training delivery and first line support to 1000+ staff, including major rollouts across BAE, Martindale Pharma (using the business GMP) guidelines and practice. I have been involved in numerous SAP implementations and Oracle order management modules for major manufacturing companies. I have a strong background in developing highly effective training manuals and material development guidelines for end users. I am a good team player with creativity and excellent communication skills. I am also very enthusiastic and a passionate person creating a great rapport with the end users. I have spent years designing and delivering training programs, developing blended learning materials, and leading train-the-trainer initiatives across global manufacturing and supply chain environments. My approach combines practical process knowledge with engaging learning experiences, supported by tools such as SAP Enable Now, Articulate 360, Adobe Captivate, and uPerform to ensure end users can apply new skills on the job.

Max Monteiro

I am an ERP training consultant with over 20 years of experience and an extensive knowledge of SAP Manufacturing, logistics, OTC, warehouse management, extended warehouse management, material management, APO, production planning, plan to manufacture, plant maintenance, quality management etc., with greater knowledge of Microsoft dynamics 360 in the modules of CRM – purchasing, sales and billing process. I have used accelerator tools including Enable Now, uPerform™, Adobe Captivate® and UPK, InfoPak™, as well as being an advanced user of the MS office suite.With a strong MES, logistics, manufacturing and WM background, I have previously worked on several large-scale SAP rollouts, which involved training development, training delivery and first line support to 1000+ staff, including major rollouts across BAE, Martindale Pharma (using the business GMP) guidelines and practice. I have been involved in numerous SAP implementations and Oracle order management modules for major manufacturing companies. I have a strong background in developing highly effective training manuals and material development guidelines for end users. I am a good team player with creativity and excellent communication skills. I am also very enthusiastic and a passionate person creating a great rapport with the end users. I have spent years designing and delivering training programs, developing blended learning materials, and leading train-the-trainer initiatives across global manufacturing and supply chain environments. My approach combines practical process knowledge with engaging learning experiences, supported by tools such as SAP Enable Now, Articulate 360, Adobe Captivate, and uPerform to ensure end users can apply new skills on the job.

Available to hire

I am an ERP training consultant with over 20 years of experience and an extensive knowledge of SAP Manufacturing, logistics, OTC, warehouse management, extended warehouse management, material management, APO, production planning, plan to manufacture, plant maintenance, quality management etc., with greater knowledge of Microsoft dynamics 360 in the modules of CRM – purchasing, sales and billing process. I have used accelerator tools including Enable Now, uPerform™, Adobe Captivate® and UPK, InfoPak™, as well as being an advanced user of the MS office suite.With a strong MES, logistics, manufacturing and WM background, I have previously worked on several large-scale SAP rollouts, which involved training development, training delivery and first line support to 1000+ staff, including major rollouts across BAE, Martindale Pharma (using the business GMP) guidelines and practice. I have been involved in numerous SAP implementations and Oracle order management modules for major manufacturing companies. I have a strong background in developing highly effective training manuals and material development guidelines for end users. I am a good team player with creativity and excellent communication skills. I am also very enthusiastic and a passionate person creating a great rapport with the end users.

I have spent years designing and delivering training programs, developing blended learning materials, and leading train-the-trainer initiatives across global manufacturing and supply chain environments. My approach combines practical process knowledge with engaging learning experiences, supported by tools such as SAP Enable Now, Articulate 360, Adobe Captivate, and uPerform to ensure end users can apply new skills on the job.

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Language

English
Fluent
Portuguese
Intermediate

Work Experience

SAP Logistics S/4HANA and EWM Trainer at Harrods
February 10, 2025 - Present
Responsibilities include managing training curriculum, development tracker, and course audience; generating, analysing and managing logistics processes using SAP Signavio; creating and leading a Train the Trainer programme; preparing e-learning materials with Enable Now including simulations; delivering Key Users classroom training and go-live support across Knightsbridge, Hammersmith, and distribution centres.
SAP PP/QM, MM, OTC and EWM Lead Trainer at NTT DATA UK
September 9, 2024 - February 7, 2025
Creating training development tracker, updating curriculum; designing training for PP/QM, OTC, MM and EWM (including Customer Master data, order processing, AR, invoicing, goods receipt from production); preparing MRP/BoM/Routing processes; designing EWM inbound delivery, putaway, stock movements, and usage decision; developing e-learning materials in Enable Now (translations to French); delivering Key User training and go-live support across multiple markets.
SAP P2P Lead Trainer at Mundipharma
April 7, 2022 - September 6, 2024
Creating SOPs for Procurement and MDG; capturing business needs and translating to BPDs; designing training for Ariba sourcing (RFI/RFP/RFQ) and global procurement processes; creating training materials for Ariba Guided Buying, Spot Buying, and Contracts; coordinating UAT and delivering remote and classroom training across markets.
SAP P2P and Manufacturing Trainer at Sisters Food Group
March 1, 2022 - July 31, 2022
Managing training materials cycle; leading workshops; analyzing business processes for MM, P2P and PP/PE; producing QRGs and data sheets; delivering classroom training and supporting UAT, go-live for P2P, MM and PP/PE.
SAP OTC S/4HANA Trainer at Fujitsu
November 13, 2021 - February 28, 2022
Creating training material; collaborating with BPOs on OTC process; using SAP Enable Now for simulations and e-learnings; managing SCORM outputs; updating UAT steps for OTC integration; producing handouts and classroom data.
SAP Manufacturing Training Lead Specialist at Mitie
September 1, 2020 - June 30, 2021
Updating and managing training curriculum; delivering Train the Trainer program; developing materials for PS/OTC/RTR; managing project system link between OTC and WBS; planning costs and revenue; leading training delivery and UAT support.
SAP Manufacturing Training Lead Specialist at Reckitt Benckiser
September 1, 2020 - June 30, 2021
Overseeing manufacturing training for QM, WM, PM, PE and PP; creating work instructions; developing IBP training; producing SIMS/QRGs for end users; managing Enable Now output; coordinating go-live support.
SAP S/4HANA Training and Business/Change Management Support at Synthomer
November 1, 2019 - May 31, 2020
Collaborating with process owners to align system and operations; managing UAT for manufacturing QM/PM/PS; creating training templates, course catalog and development trackers; engaging with multiple plants in USA, France, Germany and Spain; building blended training using SAP Enable Now.
EN Training Consultant at Meggitt Aircraft Braking Systems
March 1, 2019 - August 31, 2019
Overseeing Enable Now implementation; template and workarea management; creating e-learning materials with Enable Now including translations; developing training materials for QM, PM, IM, Manufacturing and Logistics modules; coordinating UAT and delivery for multiple modules.
ERP Logistics Execution (LE) and CRM Trainer at Creganna Medical
January 1, 2019 - March 31, 2019
Creating and maintaining training catalog and tracker; delivering CRM Dynamics training; developing P2P, SD, LE training content; supporting UAT and data preparation; delivering blended simulations.
SAP EWM/QM Lead Trainer & Process Analyst at Johnson Matthey
June 1, 2018 - December 31, 2018
Leading QM/EWM training; defining work instructions; delivering SAP Enable Now simulations and workbooks; creating data sheets for production planning and inventory management; supporting IBP for demand planning.
SAP Training Developer, Manufacturing at Jaguar Land Rover
January 1, 2015 - January 1, 2018
Leading MES training development and delivery for PP, MM, PM, QM, SD, EWM and APO; coordinating PtM, MMP, RPM training; delivering train-the-trainer programs; managing maintenance and plant configuration training.
SAP CRM Trainer / Asset Management training lead at UK Power Networks
November 1, 2014 - January 31, 2015
Developing training materials for Customer Interaction using CRM 7; delivering training to 2000+ users; leading asset management training.
SAP Training Developer (Manufacturing) at AGCO International GmbH
October 1, 2013 - October 31, 2014
Leading MES training development; collaborating with SMEs; delivering manufacturing module trainings; producing blended training materials.
SAP Manufacturing Trainer at British American Tobacco plc
April 1, 2013 - October 31, 2013
Developing training materials for production planning, WM, LE and APO; recording and editing SAP simulations.
SAP QM and WM Trainer at Martindale Pharma
October 1, 2012 - March 31, 2013
Authored QM and WM processes/training materials; supported global rollout; SAP training delivery for QM/WM.
SAP WM and MM Trainer and Support at BAE Systems Submarine
April 1, 2012 - August 31, 2012
Developing central training materials for EWM and MM; on-site post go-live support; providing end-user training.
SAP Training Developer at Kraft Foods Europe
August 1, 2011 - April 30, 2012
Recording/editing SAP simulations using uPerform and other tools; delivering training for production planning, WM, LE and APO; training end users.

Education

Degree in Philosophy at Cambridge University
January 11, 2030 - January 1, 2018
ETPZP at Leiria
January 11, 2030 - June 8, 2026
SAP SCM250 (APO-PP/DS) and SCM230 (SNP) at SAP UK
January 11, 2030 - June 8, 2026
SAP Enable Now (WPB) at SAP UK
January 11, 2030 - June 8, 2026

Qualifications

Engineering in Computer Science
January 1, 1997 - January 1, 2001
Ancile uPerform Administrator
January 11, 2030 - June 8, 2026
PRINCE2 Foundation
January 11, 2030 - June 8, 2026
PRINCE2 Training
January 11, 2030 - June 8, 2026
Ancile uPerform Administrator
January 11, 2030 - June 8, 2026
PRINCE2 Foundation
January 11, 2030 - June 8, 2026
PRINCE2 Training
January 11, 2030 - June 8, 2026
SAP Enable Now (WPB)
January 11, 2030 - June 8, 2026
SAP SCM250 (APO-PP/DS) and SCM230 (SNP)
January 11, 2030 - June 8, 2026

Industry Experience

Manufacturing, Professional Services, Software & Internet, Transportation & Logistics