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Hi, I'm James H. Steiner from Jacksonville, FL. I bring nineteen years of customer service experience at Comcast, plus a background in video technology, monitoring on-air signal quality, and directing live newscasts. I also worked as Producer-Director for WTLV-TV and KPLC-TV, directing live broadcasts and post-production for commercials. In addition to broadcasting, I ran The Coffeeosity Shop in St Augustine from 2018 to 2020, where I focused on delivering excellent customer service and reliable operations. I pride myself on punctuality, consistency, and building strong relationships with clients and colleagues, and I'm excited to apply this blend of customer service, production, and operations skills to new opportunities.…Hi, I'm James H. Steiner from Jacksonville, FL. I bring nineteen years of customer service experience at Comcast, plus a background in video technology, monitoring on-air signal quality, and directing live newscasts. I also worked as Producer-Director for WTLV-TV and KPLC-TV, directing live broadcasts and post-production for commercials. In addition to broadcasting, I ran The Coffeeosity Shop in St Augustine from 2018 to 2020, where I focused on delivering excellent customer service and reliable operations. I pride myself on punctuality, consistency, and building strong relationships with clients and colleagues, and I'm excited to apply this blend of customer service, production, and operations skills to new opportunities.

James H. Steiner

Video Editor, Film Producer, Camera Operator, +4

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Hi, I'm James H. Steiner from Jacksonville, FL. I bring nineteen years of customer service experience at Comcast, plus a background in video technology, monitoring on-air signal quality, and directing live newscasts. I also worked as Producer-Director for WTLV-TV and KPLC-TV, directing live broadcasts and post-production for commercials. In addition to broadcasting, I ran The Coffeeosity Shop in St Augustine from 2018 to 2020, where I focused on delivering excellent customer service and reliable operations. I pride myself on punctuality, consistency, and building strong relationships with clients and colleagues, and I'm excited to apply this blend of customer service, production, and operations skills to new opportunities.…Hi, I'm James H. Steiner from Jacksonville, FL. I bring nineteen years of customer service experience at Comcast, plus a background in video technology, monitoring on-air signal quality, and directing live newscasts. I also worked as Producer-Director for WTLV-TV and KPLC-TV, directing live broadcasts and post-production for commercials. In addition to broadcasting, I ran The Coffeeosity Shop in St Augustine from 2018 to 2020, where I focused on delivering excellent customer service and reliable operations. I pride myself on punctuality, consistency, and building strong relationships with clients and colleagues, and I'm excited to apply this blend of customer service, production, and operations skills to new opportunities.

Available to hire

Hi, I’m James H. Steiner from Jacksonville, FL. I bring nineteen years of customer service experience at Comcast, plus a background in video technology, monitoring on-air signal quality, and directing live newscasts. I also worked as Producer-Director for WTLV-TV and KPLC-TV, directing live broadcasts and post-production for commercials.

In addition to broadcasting, I ran The Coffeeosity Shop in St Augustine from 2018 to 2020, where I focused on delivering excellent customer service and reliable operations. I pride myself on punctuality, consistency, and building strong relationships with clients and colleagues, and I’m excited to apply this blend of customer service, production, and operations skills to new opportunities.

Skills

Experience Level

Corporate Video

Expert

Short Film

Intermediate

Video Advert

Intermediate

Language

English

Fluent

Work Experience

Retired

January 1, 2020 - December 31, 2022

Retired from professional work.

Owner/Operator at The Coffeeosity Shop

January 1, 2018 - January 1, 2020

Ran a coffee shop in St Augustine, overseeing daily operations, customer service, and business management.

Owner Operator at The Coffeeosity Shop

January 1, 2018 - December 31, 2020

Owned and operated a cafe in St Augustine, overseeing daily operations and customer service.

Comcast Customer Care Representative at Comcast

January 1, 2010 - January 1, 2018

Duties included answering inbound calls from Business Class customers, handling all three products, billing and repair.

Customer Care Representative at Comcast

January 1, 2010 - December 31, 2018

Duties similar to prior customer care role; inbound calls from Business Class customers; billing and repair.

Comcast Customer Care Representative (Business Class) at Comcast

January 1, 2007 - January 1, 2010

Answered inbound calls from Business Class customers, handling billing and repair including troubleshooting network issues with static IP addresses.

Business Class Customer Care Representative at Comcast

January 1, 2007 - December 31, 2010

Inbound calls from Business Class customers; handling all three products; billing and repair; troubleshooting network issues with static IP addresses.

Comcast Customer Care Representative (Internet Service) at Comcast

January 1, 2003 - January 1, 2007

Customer care for Comcast Internet service including billing, connectivity and email troubleshooting.

Customer Care Representative at Comcast

January 1, 2003 - December 31, 2007

Billing, connectivity and email troubleshooting for internet service.

Comcast Sales Associate at Comcast

January 1, 1999 - January 1, 2003

Selling cable products to inbound callers.

Sales Associate at Comcast

January 1, 1999 - December 31, 2003

Sold cable products to incoming callers.