Hi, I’m James H. Steiner, a Jacksonville-based professional with nineteen years of experience at Comcast and a solid background in video technology, on-air signal monitoring, and directing live newscasts. I’m known for punctuality, reliability, and a knack for solving problems with a friendly, customer-focused approach. Beyond my telecom work, I’ve worn many production hats—from producing and directing TV segments to running a small cafe. I bring hands-on production skills, teamwork, and a calm, can-do attitude to every project I take on.

James H. Steiner

Hi, I’m James H. Steiner, a Jacksonville-based professional with nineteen years of experience at Comcast and a solid background in video technology, on-air signal monitoring, and directing live newscasts. I’m known for punctuality, reliability, and a knack for solving problems with a friendly, customer-focused approach. Beyond my telecom work, I’ve worn many production hats—from producing and directing TV segments to running a small cafe. I bring hands-on production skills, teamwork, and a calm, can-do attitude to every project I take on.

Available to hire

Hi, I’m James H. Steiner, a Jacksonville-based professional with nineteen years of experience at Comcast and a solid background in video technology, on-air signal monitoring, and directing live newscasts. I’m known for punctuality, reliability, and a knack for solving problems with a friendly, customer-focused approach.

Beyond my telecom work, I’ve worn many production hats—from producing and directing TV segments to running a small cafe. I bring hands-on production skills, teamwork, and a calm, can-do attitude to every project I take on.

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Work Experience

Producer-Director at KPLC-TV
January 1, 1989 - December 31, 1996
Directed live TV broadcasts and performed post-production for commercials.
Producer-Director at WTLV-TV
January 1, 1996 - December 31, 1996
Directed live TV broadcasts and direct post-production for commercials.
Office Manager at Conspec Materials
January 1, 1996 - December 31, 1999
Managed a two-person office; sold to inbound customers; purchasing materials; forklift warehouse duties.
Sales Associate at Comcast
January 1, 1999 - December 31, 2003
Sold cable products to incoming callers.
Customer Care Representative at Comcast
January 1, 2003 - December 31, 2007
Billing, connectivity and email troubleshooting for internet service.
Business Class Customer Care Representative at Comcast
January 1, 2007 - December 31, 2010
Inbound calls from Business Class customers; handling all three products; billing and repair; troubleshooting network issues with static IP addresses.
Customer Care Representative at Comcast
January 1, 2010 - December 31, 2018
Duties similar to prior customer care role; inbound calls from Business Class customers; billing and repair.
Owner Operator at The Coffeeosity Shop
January 1, 2018 - December 31, 2020
Owned and operated a cafe in St Augustine, overseeing daily operations and customer service.
Retired
January 1, 2020 - December 31, 2022
Retired from professional work.

Education

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Qualifications

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Industry Experience

Media & Entertainment, Telecommunications, Retail, Professional Services