Independent Content Creator & Video Producer at Judd Crud (Online Moniker)

Produced, filmed, edited, and published short-form and long-form video content across YouTube, TikTok, Instagram, and X, managing the complete creative process from concept development through final delivery. Wrote, directed, and edited narrative comedy, sketches, and social-first video content, applying strong storytelling, pacing, and audience-retention techniques. Built and managed a multi-platform digital brand that generated millions of views and strong engagement. Developed expertise in fast-turnaround content production, motion graphics, sound design, color correction, and platform-specific video optimization. Analyzed audience engagement metrics and platform trends to inform content strategy, creative direction, and distribution decisions. Collaborated with performers, writers, and production partners to execute video projects from concept through publication and promotion.

Video Production Contractor at Allosource

Produced end-to-end video content for surgical products and medical training initiatives, managing all phases of production from pre-production planning through final delivery. Filmed live surgical procedures and clinical demonstrations, capturing high-quality footage while adhering to strict operating room protocols and stakeholder requirements. Edited educational and marketing videos using motion graphics, animation, and visual storytelling techniques to communicate complex medical concepts to health care audiences. Collaborated with surgeons, product specialists, and marketing teams to develop video assets supporting product launches, customer training, and brand awareness initiatives. Managed video asset organization, post-production workflows, color correction, audio editing, and graphics integration to ensure consistency and professional deliverables.

Customer Success Manager at CureBase, Inc.

Owned overall customer success for SaaS clients, including adoption, satisfaction, and retention across decentralized and hybrid clinical trial platforms. Served as the primary contact for sponsors and CRO partners, defining success plans, KPIs, and measurable outcomes. Led executive-level discussions aligning customer strategy, platform capabilities, and roadmap priorities. Drove platform adoption through onboarding, enablement, and ongoing strategic reviews. Coordinated product, engineering, and operations stakeholders to deliver a consistent customer experience. Used SQL and JSON to analyze performance, validate data integrity, and provide actionable insights. Represented customer needs internally to influence product enhancements and process improvements.

Implementation Consultant at Medidata, Inc.

Collaborated with enterprise customers to define requirements, success criteria, and implementation roadmaps. Led complex, multi-stakeholder SaaS implementations while maintaining alignment with business objectives and timelines. Served as trusted advisor, guiding best practices and driving long-term platform value. Authored customer-facing documentation, functional specifications, and test cases. Reviewed and validated SQL queries to ensure data accuracy and reporting readiness. Facilitated executive and operational workshops to align stakeholders and support decision-making.

Project Manager / Implementation Architect at Clin One, Inc.

Managed a portfolio of mid-market SaaS customers, owning implementation success, satisfaction, and long-term engagement. Designed customer-specific solutions by translating business requirements into scalable platform configurations. Led executive demonstrations, workshops, and training sessions to drive adoption. Partnered with Product and Engineering teams to improve customer outcomes and identify enhancement opportunities. Developed customer enablement materials and internal training programs. Managed all elements of video production for marketing and training materials.

Professional Research Assistant at Natalia Vergara and Joseph Brzezinski Laboratories

Worked with principal investigators studying human retinal development and disease modeling using iPS cells and multiphoton microscopy. Supported laboratory startup activities, purchasing, database creation, vendor coordination, and long-term cell culture experiments.