I am a recent graduate from Heriot-Watt University with an MA (Hons) in International Business Management, eager to apply analytical thinking and problem solving in Financial Crime and Audit. I value strong client relationships and delivering value beyond compliance, and I am excited by the prospect of growing professionally in a forward-thinking environment. My experience in fast-paced customer-facing roles has sharpened my communication, organization, and teamwork, while my studies have given me solid grounding in operations, strategy, and global business. I am motivated to work with a diverse range of clients, gain hands-on experience, and develop my qualifications while contributing to a team that upholds integrity and collaboration.

Lauren Hayward

I am a recent graduate from Heriot-Watt University with an MA (Hons) in International Business Management, eager to apply analytical thinking and problem solving in Financial Crime and Audit. I value strong client relationships and delivering value beyond compliance, and I am excited by the prospect of growing professionally in a forward-thinking environment. My experience in fast-paced customer-facing roles has sharpened my communication, organization, and teamwork, while my studies have given me solid grounding in operations, strategy, and global business. I am motivated to work with a diverse range of clients, gain hands-on experience, and develop my qualifications while contributing to a team that upholds integrity and collaboration.

Available to hire

I am a recent graduate from Heriot-Watt University with an MA (Hons) in International Business Management, eager to apply analytical thinking and problem solving in Financial Crime and Audit. I value strong client relationships and delivering value beyond compliance, and I am excited by the prospect of growing professionally in a forward-thinking environment.

My experience in fast-paced customer-facing roles has sharpened my communication, organization, and teamwork, while my studies have given me solid grounding in operations, strategy, and global business. I am motivated to work with a diverse range of clients, gain hands-on experience, and develop my qualifications while contributing to a team that upholds integrity and collaboration.

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Experience Level

Intermediate
Intermediate
Intermediate

Work Experience

Sales Associate at Pandora
May 1, 2025 - May 1, 2025
Sales Associate responsible for understanding product range, delivering personalised customer experiences, and contributing to product development and marketing strategies; demonstrated adaptability in a fast-paced environment and supported KPI-driven store targets.
Seasonal Sales Associate at Lush Edinburgh
December 1, 2023 - December 1, 2023
Storytelling and aligning product messaging with the company's values; promoted ethical and innovative marketing and collaborated with the team to meet store targets.
Sales Assistant at Indigo Sun
August 1, 2023 - August 1, 2023
Customer service and sales in fashion/accessory retail; supported data collection and CRM, contributing to marketing and product development activities.
Retail Assistant at Matalan Retail Store
September 1, 2021 - September 1, 2021
Retail assistant supporting store operations, customer service, and product merchandising.
Volunteer at Barnardo’s Children's Charity
July 1, 2021 - July 1, 2021
Volunteer supporting charity activities; gained exposure to stakeholder engagement and community outreach.

Education

MA (Hons) International Business Management at Heriot-Watt University
January 1, 2021 - January 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Professional Services, Education, Non-Profit Organization