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NICOLETTE RAYMANN

Available to hire

I am a results-oriented professional with experience in leadership, team management, and delivering exceptional customer service.

About

I am a results-oriented professional with experience in leadership, team management, and delivering exceptional customer service. I bring hands-on expertise in social media strategy, web design, and Adobe Creative Suite, including branding, logo design, and video editing.

I thrive in collaborative environments and enjoy turning ideas into actionable plans that boost brand visibility and guest satisfaction. My strengths are strong communication, organization, problem-solving, and a flexible approach that adapts across hospitality and digital marketing projects.

  • 8 years' experience
  • Joined June 2026

Languages

  • SlovakFluent
  • HungarianAdvanced
  • EnglishAdvanced
  • RussianAdvanced

Industry experience

  • Travel & Hospitality
  • Professional Services
  • Retail
  • Media & Entertainment

Work experience· 4 roles

Supervisor · The Wicklow Heather RestaurantSep 2024 – Present · 2 yrs 3 mos

Lead and motivate a team to maintain high-quality service and restaurant standards. Created new menus, digital marketing strategies, and wedding plans. Supported management with social media ideas, content drafts, and digital strategy improvements to increase online engagement. Managed daily operations, reservations, and staff organization. Handled customer inquiries and complaints with professionalism. Supported staff training and performance development. Ensured smooth service during busy periods and maintained team morale.

Waitress · The Wicklow Heather RestaurantApr 2022 – Sep 2024 · 2 yrs 6 mos

Delivered excellent customer service and hospitality. Managed multiple tables and handled orders efficiently during peak times. Maintained high standards of cleanliness and food safety. Collaborated with kitchen and bar staff to ensure smooth operation.

Gas Station Assistant · Gas StationJan 2021 – Jan 2022 · 1 yr 1 mo

Operated tills, handled transactions, and maintained product displays. Ensured food safety standards and communicated effectively with customers.

Waitress / Receptionist · Hotel CentrumJan 2016 – Jan 2019 · 3 yrs 1 mo

Education

Diploma, Social Media Management & AI Tools · UCD - Dublin, Leinster2025
Diploma, Hotel and Restaurant Management · Hotel Academy Management - Košice, Slovakia2015 – 2020
Diploma, Graphic Design · UCD - Dublin, Leinster2026

Certifications and awards

Diploma in Social Media Management & AI Tools2025
Diploma in Graphic Design2026
Diploma in Hotel and Restaurant Management2015 – 2020

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