Shannon Bray

Manage OEM parts supply for Hyundai, Isuzu and Mazda NZ insurance workflows nationwide. Interpret technical parts data, ensure accurate pricing and sourcing. Manage stock control and inventory. Invoicing and supplier coordination. Maintain strong relationships with workshops and trade clients.

Managed inventory effectively, completing regular stock takes. Supported store operations, sales performance and customer service. Trained new staff and prepared team schedules. Supervised staff to ensure adherence to store policy. Increased sales through successful advertising campaigns. Resolved customer complaints effectively and in a timely manner.

Implemented safety procedures in tool crib to minimize accidents or injuries. Performed routine maintenance on tools as required. Managed paperwork for the department such as repair requests and trade customer quotes. Provided customers with expert trade and retail product advice. Managed stock inventory and merchandising. Contributed to sales performance in a high-volume retail environment.