Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a user-focused designer with a strong background in customer experience, teamwork, and problem-solving. My experience spans retail, reception, and route setting, giving me a deep understanding of user needs, clear communication, and iterative design. I thrive in collaborative environments and am eager to learn and continue refining my skills to create intuitive and impactful experiences for users.…I am a user-focused designer with a strong background in customer experience, teamwork, and problem-solving. My experience spans retail, reception, and route setting, giving me a deep understanding of user needs, clear communication, and iterative design. I thrive in collaborative environments and am eager to learn and continue refining my skills to create intuitive and impactful experiences for users.

Nathan Tran

UI Designer, UX Designer, Product Designer, +3





I am a user-focused designer with a strong background in customer experience, teamwork, and problem-solving. My experience spans retail, reception, and route setting, giving me a deep understanding of user needs, clear communication, and iterative design. I thrive in collaborative environments and am eager to learn and continue refining my skills to create intuitive and impactful experiences for users.…I am a user-focused designer with a strong background in customer experience, teamwork, and problem-solving. My experience spans retail, reception, and route setting, giving me a deep understanding of user needs, clear communication, and iterative design. I thrive in collaborative environments and am eager to learn and continue refining my skills to create intuitive and impactful experiences for users.

Available to hire

I am a user-focused designer with a strong background in customer experience, teamwork, and problem-solving. My experience spans retail, reception, and route setting, giving me a deep understanding of user needs, clear communication, and iterative design.

I thrive in collaborative environments and am eager to learn and continue refining my skills to create intuitive and impactful experiences for users.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Desk/ Route Setter/ Strip Team Member at 1Up Bouldering Gym

June 1, 2023 - Present

Design and iterate climbing routes based on user feedback to ensure accessibility for all experience levels; collaborate with team to optimize gym layouts and enhance the overall user experience; engage with customers to understand feedback and tailor solutions; work with teammates to coordinate tasks under tight timelines; reliable team member who builds relationships and provides personal, helpful service.

Administrative Assistant / Receptionist (Part-Time) at Ultra Smiles Dental

January 1, 2022 - January 1, 2024

First point of contact for patients, building strong relationships; strong organizational skills managing the appointment book; autonomous reception duties including greeting patients, scheduling, deliveries, claims processing and maintaining a clean workspace; collaborative team player supporting dentist, assistant, and practice manager in a fast-paced environment.

Sales Assistant (Casual) at Uniqlo

October 1, 2021 - September 1, 2023

Built strong teamwork and communication within a large store team; gained experience across multiple departments (fitting rooms, checkout, stockroom) and contributed to team success; demonstrated initiative through creative contributions to daily team discussions about sales, product information, upcoming releases, and store housekeeping.

Sales Assistant (Casual) at JD Sports

November 1, 2019 - May 1, 2021

Supported both Back of House and Front of House functions; developed organizational and multitasking skills in a fast-paced environment; enhanced customer service skills and proficiency with POS systems and cash handling; contributed to achieving KPIs; facilitated smooth shift handovers.

Sales Assistant (Casual) at Bonaman Menswear

January 1, 2019 - November 1, 2019

Developed communication and customer service skills by assisting customers and answering telephone inquiries; maintained organization and attention to detail in cash handling, stock replenishment, and store presentation.

Desk/ Route Setter/ Strip Team (Casual) at 1Up Bouldering Gym

June 1, 2023 - Present

Design and iterate climbing routes based on user feedback, ensuring accessibility for all experience levels; collaborate with team to optimise gym layouts and improve the overall user experience; engage with customers to understand feedback and tailor solutions for a better climbing experience; coordinate and complete a variety of tasks within a limited timeframe; maintain safety and accessibility standards.

Sales Assistant (Casual) at Bonamana Menswear

January 1, 2019 - November 1, 2019

Provided customer service, merchandise stocking, cash handling, and store presentation; contributed to team goals and collaborated across departments.

Desk/ Route Setter/ Strip Team (Casual) at 1Up Bouldering Gym, Chullora

June 1, 2023 - Present

Design and iterate climbing routes based on user feedback to ensure accessibility for all experience levels; collaborate with team to optimize gym layouts and improve the overall user experience; engage with customers to understand feedback and tailor solutions; coordinate and complete tasks efficiently within tight timelines.

Administrative Assistant / Receptionist (Part-Time) at Ultra Smiles Dental, Dulwich Hill

January 1, 2022 - January 1, 2024

First point of contact for patients; manage appointment book and bookings; greet patients, schedule appointments, process deliveries and claims, and maintain a clean workspace; work autonomously and with a team, ensuring smooth operation in a fast-paced environment.

Sales Assistant (Casual) at Uniqlo, Parramatta

October 1, 2021 - September 30, 2023

Contributed across multiple departments (fitting rooms, checkout, stockroom), developed teamwork and multitasking, and participated in team discussions about sales and product information; helped with up-coming releases and housekeeping.

Sales Assistant (Casual) at JD Sports, Merrylands

November 1, 2019 - May 1, 2021

Gained experience in back-of-house and front-of-house operations; developed organizational and multitasking skills and independent working in a fast-paced environment; enhanced customer service and POS/cash handling skills; contributed to achieving KPIs and smooth shift handovers.

Sales Assistant (Casual) at Bonami Menswear, Sydney

January 1, 2019 - November 1, 2019

Developed customer service and cash handling skills; organized stock, maintained store presentation, and answered telephone inquiries; gained experience across multiple store tasks and roles.