Hello my name is Eric Luong and I recently graduated at the University of Tennessee Knoxville. I recently interned as a UX intern at UTK User Experience and Innovations lab where I Conducted End-to-End UX Research and Accessibility Audits on the UXL’s public-facing website To Optimize the User Journey for prospective clients and Developed user personas and interactive prototypes based on Qualitative Interviews, culminating in a data-driven UX report Designed to Drive New Client Acquisition.

Eric Luong

Hello my name is Eric Luong and I recently graduated at the University of Tennessee Knoxville. I recently interned as a UX intern at UTK User Experience and Innovations lab where I Conducted End-to-End UX Research and Accessibility Audits on the UXL’s public-facing website To Optimize the User Journey for prospective clients and Developed user personas and interactive prototypes based on Qualitative Interviews, culminating in a data-driven UX report Designed to Drive New Client Acquisition.

Available to hire

Hello my name is Eric Luong and I recently graduated at the University of Tennessee Knoxville. I recently interned as a UX intern at UTK User Experience and Innovations lab where I Conducted End-to-End UX Research and Accessibility Audits on the UXL’s public-facing website To Optimize the User Journey for prospective clients and Developed user personas and interactive prototypes based on Qualitative Interviews, culminating in a data-driven UX report Designed to Drive New Client Acquisition.

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Experience Level

Expert
Intermediate

Language

English
Fluent

Work Experience

UX Research Intern at UT K Innovations Lab
January 1, 2026 - May 1, 2026
Conducted end-to-end UX research and accessibility audits on the UXL’s public-facing website to optimize the user journey for prospective clients. Developed user personas and interactive prototypes based on qualitative interviews, culminating in a data-driven UX report designed to drive new client acquisition.
UX Intern at UTK Innovations Lab
January 1, 2026 - May 1, 2026
Conduced end-to-end UX research and accessibility audits on the UXL's public-facing website to optimize the user journey for prospective clients. Developed user personas and interactive prototypes based on qualitative interviews, culminating in a data-driven UX report designed to drive new client acquisition.
Web Designer/Developer
October 1, 2024 - Present
Designed and developed a fully responsive portfolio website using HTML, CSS, and JavaScript.
Portfolio Website Designer/Developer at Self-Employed
October 1, 2024 - Present
Designed and developed a fully responsive portfolio website using HTML/CSS and JavaScript.
Product Designer at St. Christopher Truckers Relief Fund
August 1, 2024 - May 1, 2025
Designed wireframes and prototypes for admin and user dashboards to streamline and organize program management and enhance user experience. Designed mobile and web interfaces for both admin and client with Figma.
Product Designer at Spotify (Case Study)
July 1, 2024 - Present
Conceptualized and designed a Spotify statistics page as a case study, including user research, wireframing, and prototyping.
Product Designer (Spotify Case Study) at Self-Directed Project
July 1, 2024 - Present
Conceptualized and designed a Spotify statistics page as a case study, including user research, wireframing, and prototyping.

Education

B.S. of Information Science - User Experience Design at University of Tennessee Knoxville
January 11, 2030 - May 1, 2026
B.S. of Information Science - User Experience Design (3.7 GPA) at University of Tennessee Knoxville
January 1, 2022 - May 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Education, Professional Services, Non-Profit Organization