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I am a customer-service oriented professional with a strong background in media production and event support. I excel at creating positive guest experiences, coordinating production logistics, and delivering high-quality video and live-stream content while collaborating with teams to meet tight deadlines. With experience across retail, hospitality, and broadcast environments, I bring reliable communication, technical proficiency, and a proactive approach to any project or production team.…I am a customer-service oriented professional with a strong background in media production and event support. I excel at creating positive guest experiences, coordinating production logistics, and delivering high-quality video and live-stream content while collaborating with teams to meet tight deadlines. With experience across retail, hospitality, and broadcast environments, I bring reliable communication, technical proficiency, and a proactive approach to any project or production team.

Mark L. Wright, Jr.

Filmmaker, Camera Operator, Videographer, +6

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I am a customer-service oriented professional with a strong background in media production and event support. I excel at creating positive guest experiences, coordinating production logistics, and delivering high-quality video and live-stream content while collaborating with teams to meet tight deadlines. With experience across retail, hospitality, and broadcast environments, I bring reliable communication, technical proficiency, and a proactive approach to any project or production team.…I am a customer-service oriented professional with a strong background in media production and event support. I excel at creating positive guest experiences, coordinating production logistics, and delivering high-quality video and live-stream content while collaborating with teams to meet tight deadlines. With experience across retail, hospitality, and broadcast environments, I bring reliable communication, technical proficiency, and a proactive approach to any project or production team.

Available to hire

I am a customer-service oriented professional with a strong background in media production and event support. I excel at creating positive guest experiences, coordinating production logistics, and delivering high-quality video and live-stream content while collaborating with teams to meet tight deadlines.

With experience across retail, hospitality, and broadcast environments, I bring reliable communication, technical proficiency, and a proactive approach to any project or production team.

Skills

Microsoft Office

Adobe Illustrator

Adobe After Effects

DaVinci Resolve Studio

Adobe Photoshop

Experience Level

Microsoft Office

Expert

Adobe Illustrator

Expert

Adobe After Effects

Expert

DaVinci Resolve Studio

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Guest Services – Greeter at Washington Commanders/ Events - North West Stadium

January 1, 2024 - Present

Actively engage with guests and provide hospitality-driven, elite service to VIP guests; identify and resolve issues promptly and escalate as needed to ensure guests’ needs are fully addressed.

School Lunch Coordinator at Yay Lunch

August 1, 2023 - Present

Work independently in a fast-paced environment to ensure fresh meals are provided to schools daily, deliver and distribute meals, and provide friendly customer service; manage Grab-&-Go service and inventory.

Electronic Sales Associate at Target

July 1, 2019 - June 1, 2022

Delivered high-quality service to customers, addressed concerns, calculated sales totals, processed cash and credit payments, and assisted customers with cell phone activations.

Work Study – Television Production at Bowie State University Television

July 1, 2017 - June 1, 2019

Set up and breakdown camera and lighting equipment for live streaming; assisted with lighting setup during events; operated cameras to record sports and formal events.

Guest Services – Greeter at Washington Commanders / Events - North West Stadium

January 1, 2024 - Present

Actively engage with guests and deliver hospitality-driven elite service to VIP guests. Promptly identify and resolve issues, escalating as needed and directing matters to the appropriate representative to ensure guests' needs are fully addressed.