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Hi, I'm Eira Tran, a Marketing and Administration professional with hands-on experience in digital marketing, client communications, customer service, and office operations. I've built strengths in social media management, Meta ads setup, content creation, campaign reporting, and stakeholder coordination. I excel at maintaining accurate records, coordinating client inquiries, and supporting business operations in fast-paced environments. I bring strong organizational skills, attention to detail, and a proactive approach to learning new systems and technologies.…Hi, I'm Eira Tran, a Marketing and Administration professional with hands-on experience in digital marketing, client communications, customer service, and office operations. I've built strengths in social media management, Meta ads setup, content creation, campaign reporting, and stakeholder coordination. I excel at maintaining accurate records, coordinating client inquiries, and supporting business operations in fast-paced environments. I bring strong organizational skills, attention to detail, and a proactive approach to learning new systems and technologies.

Eira Tran

Content Creator, Social Media Manager, Content Designer, +3

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Hi, I'm Eira Tran, a Marketing and Administration professional with hands-on experience in digital marketing, client communications, customer service, and office operations. I've built strengths in social media management, Meta ads setup, content creation, campaign reporting, and stakeholder coordination. I excel at maintaining accurate records, coordinating client inquiries, and supporting business operations in fast-paced environments. I bring strong organizational skills, attention to detail, and a proactive approach to learning new systems and technologies.…Hi, I'm Eira Tran, a Marketing and Administration professional with hands-on experience in digital marketing, client communications, customer service, and office operations. I've built strengths in social media management, Meta ads setup, content creation, campaign reporting, and stakeholder coordination. I excel at maintaining accurate records, coordinating client inquiries, and supporting business operations in fast-paced environments. I bring strong organizational skills, attention to detail, and a proactive approach to learning new systems and technologies.

Available to hire

Hi, I’m Eira Tran, a Marketing and Administration professional with hands-on experience in digital marketing, client communications, customer service, and office operations. I’ve built strengths in social media management, Meta ads setup, content creation, campaign reporting, and stakeholder coordination.

I excel at maintaining accurate records, coordinating client inquiries, and supporting business operations in fast-paced environments. I bring strong organizational skills, attention to detail, and a proactive approach to learning new systems and technologies.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

Vietnamese

Fluent

English

Advanced

Work Experience

Freelance Digital Marketing Coordinator at Self-employed

October 1, 2023 - Present

Supported clients with social media management, content scheduling, and digital marketing campaigns across Facebook, Instagram, and TikTok. Maintained accurate client records, filing systems, and managed confidential information. Communicated with clients via phone, email, and in-person; responded to inquiries and provided administrative support; assisted with appointment coordination, document preparation, and general office administration.

Orientation Assistant (Part-time) at Queensland University of Technology (QUT)

October 1, 2023 - July 1, 2024

Supported orientation programs for domestic and international students, assisted with onboarding and setup, and helped coordinate university systems and student services. Responded to inquiries and provided information in a professional and friendly manner.

Digital Marketing Assistant & Student Support Officer (Part-time) at University of Languages and International Studies (ULIS), Vietnam National University, Hanoi

August 1, 2019 - May 1, 2022

Managed online student community, responded to inquiries about programs and student services, assisted with content creation and digital communications activities. Supported student onboarding and facilitated communication between students and university departments.

Project Manager (IMC Strategy Project) at The Brisbane Heat

February 1, 2024 - June 1, 2024

Developed content concepts and digital marketing recommendations targeting younger audiences. Created social media content aligned with organizational objectives. Conducted audience research and engagement strategies; produced campaign recommendations and performance insights.

Project Manager (Content Marketing Project) at JD RF Australia

July 1, 2023 - September 1, 2023

Developed content concepts and digital marketing recommendations targeting younger audiences. Created social media campaign text aligned with organizational objectives. Collaborated with stakeholders to plan and execute content-driven campaigns.

Legal Administrative Assistant at Longton Blackwell & Longton Compensation Lawyers

January 1, 2025 - May 1, 2026

Provided administrative support; organized documentation, client records, and workflow coordination; handled confidential information; assisted with appointment coordination and document preparation.

Project Manager at IMC Strategy Project – The Brisbane Heat

February 1, 2024 - June 1, 2024

Conducted a marketing project focusing on content marketing to boost engagement and reach. Created content concepts and digital marketing recommendations targeting younger audiences. Planned and coordinated campaign activities.

Project Manager at Content Marketing Project – JD RF Australia

July 1, 2023 - September 1, 2023

Developed content concepts and digital marketing recommendations targeting younger audiences. Created social media campaign content aligned with organizational objectives. Conducted audience research and prepared engagement strategies.