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I'm a marketing and content professional with a proven track record in SaaS building brand voice, creating engaging content, and growing communities across blogs, social media, and campaigns. I enjoy collaborating with nonprofits and game-focused teams to drive inclusive, impact-driven initiatives and ambassador programs.…

Tess Grossman

Writer, Community Manager, Social Media Manager, +2

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I'm a marketing and content professional with a proven track record in SaaS building brand voice, creating engaging content, and growing communities across blogs, social media, and campaigns. I enjoy collaborating with nonprofits and game-focused teams to drive inclusive, impact-driven initiatives and ambassador programs.…

Available to hire

I’m a marketing and content professional with a proven track record in SaaS building brand voice, creating engaging content, and growing communities across blogs, social media, and campaigns. I enjoy collaborating with nonprofits and game-focused teams to drive inclusive, impact-driven initiatives and ambassador programs.

Skills

SEO

Copywriting

Experience Level

SEO

Expert

Copywriting

Expert

Language

English

Fluent

Work Experience

Content Writer at Good Trouble

January 1, 2026 - Present

Established AbleToPlay’s blog tone, voice, and marketing strategy across the blog, marketing, and social media. Researched, planned, and wrote 24 blog articles. Partnered with Safe In Our World to conduct Discord community research and data analysis for an article, including new key findings. Developed the Ambassador program for AbleToPlay and mentored 4 content creators.

Community & Social Media Manager at Good Trouble

January 1, 2025 - Present

Identified, triaged, and prioritized community issues; drafted monthly social media posts for internal review and approval (A/B testing). Collaborated with Twitch content creators with a combined audience of 250,000 to coordinate AbleToPlay campaigns. Helped grow BlueSky by 4450% in 1 year. Built partnerships with disability organizations (Games Accessibility Conference, SpecialEffects, Neil Squire Society, Vlaams Audiovisueel Fonds, Safe In Our World). Assisted in creating a talk and trailer for Games 4 Change. Supported onboarding through Xbox buddy system and led Gaming 4 Everyone (G4E) event planning.

Project Coordinator at Xbox

January 1, 2022 - Present

Coordinated project support across teams; leveraged tools such as Google Search Console, Google Suite, Adobe Suite, Buffer, Mailchimp, Jira, Discord, and other platforms to manage campaigns and events. Contributed to Xbox’s Gaming 4 Everyone initiatives and onboarding activities.