I'm Carlo Matteo Mazzulli, a junior UX/UI designer with a strong foundation in user-centric service and high-stakes communication, shaped by a background in aviation. I'm currently certified by the UX Design Institute, skilled in user research, wireframing and prototyping, and I enjoy applying data-driven processes and AI tools to build accessible, human-centered digital products.

CARLO MATTEO MAZZULLI

I'm Carlo Matteo Mazzulli, a junior UX/UI designer with a strong foundation in user-centric service and high-stakes communication, shaped by a background in aviation. I'm currently certified by the UX Design Institute, skilled in user research, wireframing and prototyping, and I enjoy applying data-driven processes and AI tools to build accessible, human-centered digital products.

Available to hire

I’m Carlo Matteo Mazzulli, a junior UX/UI designer with a strong foundation in user-centric service and high-stakes communication, shaped by a background in aviation.

I’m currently certified by the UX Design Institute, skilled in user research, wireframing and prototyping, and I enjoy applying data-driven processes and AI tools to build accessible, human-centered digital products.

See more

Language

Italian
Fluent
English
Fluent

Work Experience

Cabin Crew at ITA Airways
May 1, 2024 - October 1, 2024
Adapted in real-time to passenger needs and operational constraints, utilizing empathetic communication and problem-solving strategies to resolve conflicts and manage service recovery in high-pressure environments.
Cabin Crew at Wizz Air
July 1, 2022 - March 1, 2024
Provided consistent user support and clear communication to large groups of passengers across multiple cabin environments; conducted safety demonstrations and ensured regulatory compliance, prioritizing user safety above all metrics.
Cabin Crew at Ryanair
June 1, 2021 - May 1, 2022
Optimized operational phases and passenger communication during boarding procedures within a fast-paced, efficiency-driven environment.

Education

Professional Diploma in UX Design at UX Design Institute
March 1, 2025 - September 1, 2025
Certificate in AI Fundamentals for UX at UX Design Institute
December 1, 2025 - June 16, 2026

Qualifications

Professional Diploma in UX Design
March 1, 2025 - September 1, 2025
Certificate in AI Fundamentals for UX
December 1, 2025 - June 16, 2026

Industry Experience

Software & Internet, Travel & Hospitality, Professional Services, Education, Media & Entertainment