I am a dynamic IT professional with over 5 years of experience in IT support and ICT infrastructure management. I am passionate about using technology to transform learning outcomes and continuously improve digital competencies across various environments.

BONFACE WAMBUA KIIO

I am a dynamic IT professional with over 5 years of experience in IT support and ICT infrastructure management. I am passionate about using technology to transform learning outcomes and continuously improve digital competencies across various environments.

Available to hire

I am a dynamic IT professional with over 5 years of experience in IT support and ICT infrastructure management. I am passionate about using technology to transform learning outcomes and continuously improve digital competencies across various environments.

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Language

English
Fluent
Swahili
Fluent

Work Experience

IT Manager & ICT Specialist at St. Hannah's Preparatory School
May 1, 2024 - Present
Oversee and maintain all ICT infrastructure, delivering technical support and managing technology solutions for over 200 users. Achieved a high rate of issue resolution and developed comprehensive IT documentation.
IT Manager & Computer Trainer at Riruta Good Shepherd School
June 1, 2023 - April 1, 2024
Managed end-to-end IT infrastructure and delivered structured computer training programs. Improved digital competency across the institution through enhanced learning solutions.
Computer Trainer at Dagraje Mentoring School
January 1, 2023 - May 1, 2023
Designed and delivered computer studies lessons aligned to the national syllabus. Assessed learner progress through practical tests while providing guidance.
IT Support Technician at Bakemark Limited
January 1, 2022 - December 1, 2022
Provided first-line IT support across departments while diagnosing and resolving technical incidents promptly. Maintained hardware and software functionality.
Freelance Writer at Self-Employed
January 1, 2016 - November 1, 2018
Produced educational and technology-focused content while managing multiple assignments and meeting client deadlines.

Education

Diploma in IT at Kenya Plex Institute
January 1, 2019 - January 1, 2020
KCSE at Nduumoni Secondary
January 1, 2010 - January 1, 2015
KCPE at St. Justino Primary
January 1, 2000 - January 1, 2009
Diploma in IT at Kenya Plex Institute
January 1, 2019 - January 1, 2020
KCSE at Nduumoni Secondary
January 1, 2010 - January 1, 2015

Qualifications

Diploma in Information Technology
January 1, 2019 - January 1, 2020
Google Workspace for Education
January 11, 2030 - June 16, 2026
Scratch Programming & Visual Coding
January 11, 2030 - June 16, 2026
Network Fundamentals & TCP/IP
January 11, 2030 - June 16, 2026
IT Helpdesk & ITSM best practices
January 11, 2030 - June 16, 2026
Google Workspace for Education
January 11, 2030 - June 16, 2026
Scratch Programming & Visual Coding
January 11, 2030 - June 16, 2026
Network Fundamentals & TCP/IP
January 11, 2030 - June 16, 2026

Industry Experience

Education, Professional Services