Available to hire
I am a dynamic IT professional with over 5 years of experience in IT support and ICT infrastructure management. I am passionate about using technology to transform learning outcomes and continuously improve digital competencies across various environments.
Language
English
Fluent
Swahili
Fluent
Work Experience
IT Manager & ICT Specialist at St. Hannah's Preparatory School
May 1, 2024 - PresentOversee and maintain all ICT infrastructure, delivering technical support and managing technology solutions for over 200 users. Achieved a high rate of issue resolution and developed comprehensive IT documentation.
IT Manager & Computer Trainer at Riruta Good Shepherd School
June 1, 2023 - April 1, 2024Managed end-to-end IT infrastructure and delivered structured computer training programs. Improved digital competency across the institution through enhanced learning solutions.
Computer Trainer at Dagraje Mentoring School
January 1, 2023 - May 1, 2023Designed and delivered computer studies lessons aligned to the national syllabus. Assessed learner progress through practical tests while providing guidance.
IT Support Technician at Bakemark Limited
January 1, 2022 - December 1, 2022Provided first-line IT support across departments while diagnosing and resolving technical incidents promptly. Maintained hardware and software functionality.
Freelance Writer at Self-Employed
January 1, 2016 - November 1, 2018Produced educational and technology-focused content while managing multiple assignments and meeting client deadlines.
Education
Diploma in IT at Kenya Plex Institute
January 1, 2019 - January 1, 2020KCSE at Nduumoni Secondary
January 1, 2010 - January 1, 2015KCPE at St. Justino Primary
January 1, 2000 - January 1, 2009Diploma in IT at Kenya Plex Institute
January 1, 2019 - January 1, 2020KCSE at Nduumoni Secondary
January 1, 2010 - January 1, 2015Qualifications
Diploma in Information Technology
January 1, 2019 - January 1, 2020Google Workspace for Education
January 11, 2030 - June 16, 2026Scratch Programming & Visual Coding
January 11, 2030 - June 16, 2026Network Fundamentals & TCP/IP
January 11, 2030 - June 16, 2026IT Helpdesk & ITSM best practices
January 11, 2030 - June 16, 2026Google Workspace for Education
January 11, 2030 - June 16, 2026Scratch Programming & Visual Coding
January 11, 2030 - June 16, 2026Network Fundamentals & TCP/IP
January 11, 2030 - June 16, 2026Industry Experience
Education, Professional Services
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