Hi, I’m Nikunja A. Karki, a digital marketing and media buying specialist with a strong track record in social media management, content creation, and customer engagement. I’ve led multi-channel campaigns that boosted brand visibility and drove customer acquisition, backed by solid photography and video production skills. I’m passionate about turning data into actionable insights and delivering measurable business results. I blend technical marketing expertise with collaborative communication to create compelling content, optimize campaigns, and mentor teammates. I’m always eager to learn, experiment, and contribute to a team focused on growth and creative storytelling.

Nikunja A. Karki

Hi, I’m Nikunja A. Karki, a digital marketing and media buying specialist with a strong track record in social media management, content creation, and customer engagement. I’ve led multi-channel campaigns that boosted brand visibility and drove customer acquisition, backed by solid photography and video production skills. I’m passionate about turning data into actionable insights and delivering measurable business results. I blend technical marketing expertise with collaborative communication to create compelling content, optimize campaigns, and mentor teammates. I’m always eager to learn, experiment, and contribute to a team focused on growth and creative storytelling.

Available to hire

Hi, I’m Nikunja A. Karki, a digital marketing and media buying specialist with a strong track record in social media management, content creation, and customer engagement. I’ve led multi-channel campaigns that boosted brand visibility and drove customer acquisition, backed by solid photography and video production skills. I’m passionate about turning data into actionable insights and delivering measurable business results.

I blend technical marketing expertise with collaborative communication to create compelling content, optimize campaigns, and mentor teammates. I’m always eager to learn, experiment, and contribute to a team focused on growth and creative storytelling.

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Language

Nepali
Fluent
English
Fluent
Hindi
Advanced
German
Beginner

Work Experience

Senior Call Centre Executive at Centrix International
June 1, 2023 - Present
Managed 80+ customer interactions daily, achieving 95% customer satisfaction and reducing complaint escalations by 30%. Trained and mentored 12 junior team members on communication protocols and customer service best practices. Developed and maintained a customer database tracking system, enhancing data accuracy and response time efficiency.
Photographer & Social Media Manager at Bhojan Unlimited Restaurant
January 1, 2022 - May 1, 2023
Created and executed social media content strategy across Instagram, Facebook, and TikTok; grew followers from 332 to 3,500 in 14 months. Produced 150+ high-quality food photography and video content; managed social media advertising budget and achieved strong ROAS. Implemented influencer campaigns that boosted impressions and weekend foot traffic.
Sales Executive at Milo Logic
July 1, 2021 - December 1, 2021
Exceeded quarterly sales targets by an average of 15%, generating NPR 1.2M in revenue over 6 months. Built and maintained relationships with 50+ B2B clients, achieving 85% client retention. Used CRM tools to track sales pipelines and improve follow-up efficiency by 40%.

Education

Higher Secondary Education (+2) at Saan International College
January 1, 2019 - January 1, 2021
Secondary Education (SEE) at Boston English High School
January 1, 2019 - January 1, 2019

Qualifications

Digital Marketing Certification
January 1, 2023 - March 31, 2023
Digital Marketing Masterclass
January 1, 2022 - March 31, 2022
Facebook/Instagram Advertising Training
April 1, 2022 - June 30, 2022

Industry Experience

Media & Entertainment, Retail, Professional Services, Software & Internet, Other