I'm Wayne Macchion, a product designer with more than 30 years shaping digital products that deliver real business impact. I specialize in turning complex requirements into intuitive, engaging experiences across healthcare, retail, and enterprise domains, from pioneering medical devices to scalable AI platforms. I lead end-to-end design through rigorous user research, collaborative teamwork, and scalable design systems, always balancing powerful capabilities with accessibility and trust. I love partnering with ambitious teams to build delightful, future‑ready products that users love and that move the business forward.

Wayne Macchion

I'm Wayne Macchion, a product designer with more than 30 years shaping digital products that deliver real business impact. I specialize in turning complex requirements into intuitive, engaging experiences across healthcare, retail, and enterprise domains, from pioneering medical devices to scalable AI platforms. I lead end-to-end design through rigorous user research, collaborative teamwork, and scalable design systems, always balancing powerful capabilities with accessibility and trust. I love partnering with ambitious teams to build delightful, future‑ready products that users love and that move the business forward.

Available to hire

I’m Wayne Macchion, a product designer with more than 30 years shaping digital products that deliver real business impact. I specialize in turning complex requirements into intuitive, engaging experiences across healthcare, retail, and enterprise domains, from pioneering medical devices to scalable AI platforms.

I lead end-to-end design through rigorous user research, collaborative teamwork, and scalable design systems, always balancing powerful capabilities with accessibility and trust. I love partnering with ambitious teams to build delightful, future‑ready products that users love and that move the business forward.

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Language

English
Fluent

Work Experience

Senior Product Designer at Zeligate
August 1, 2023 - Present
Lead end-to-end design for an AI workforce platform, shaping how organisations deploy AI helpers across HR, marketing, sales, technology, finance, real estate, and legal. Created and maintained a comprehensive design system, conducted SME-driven user research, and translated product strategy into high-fidelity prototypes to guide feature development. Balanced powerful capabilities with accessible interfaces, prioritising security, transparency, and trust to ensure users understand data protection and can confidently collaborate with AI workers.
Senior UI/UX Designer at Ellume
June 1, 2019 - August 1, 2023
Led UX design across two pioneering medical products: a world‑first home respiratory disease test with a digital analyser and a physician-facing digital device with an online portal. Established design systems, conducted rigorous user research and iterative prototyping, and collaborated with scientists, developers, and medical advisors to translate clinical requirements into usable experiences. Drove design updates that streamlined workflows and supported market success across platforms.
Branding and UX/UI Consultant at Contracting
August 1, 2018 - June 1, 2019
Provided strategic UX/UI design and advertising solutions for diverse clients. Created scalable design systems and multi-platform campaigns, improving user experiences and workflows while delivering measurable results.
Head of Creative Services at TATTS GROUP
March 1, 2015 - August 1, 2018
Led a multidisciplinary team of 9 to implement human-centered design across lotteries, wagering, gaming, and corporate divisions. Fostered an agile, test-and-learn culture that delivered business results: $360M CRM-driven turnover, $139M in search and social revenue, and 67M website visits. Produced over 20,000 pieces of content across multiple channels, driving 80,000 new customer acquisitions and engaging 9.5M people via social.
Creative Director at City Beach
November 1, 2014 - February 1, 2015
Unified brand experience across channels, collaborating with marketing to shape strategy and implementing new workflows and asset management systems to improve efficiency and consistency.
Creative Consultant at Alleyway
June 1, 2013 - October 1, 2014
As a visual storyteller, created strategic, multi-platform design solutions driven by ideas, typography, and consumer insights. Managed multiple projects and stakeholders while delivering engaging narratives on any budget.
Senior Art Director at Media Merchants
February 1, 2008 - June 1, 2013
Led creative development and art direction for national clients, including Sony, Virgin Australia, Porsche Centre Brisbane, Priceline, and Mountain Designs. Managed the full project lifecycle from client briefing to delivery.
Art Director at Contracting
August 1, 2006 - January 1, 2008
Freelanced across London and Brisbane for agencies including Publicis, Lida, Communicator, and Bright, delivering campaigns for Renault, Jack Daniel's, NatWest, Ancestry.co.uk, and leading FMCG brands; led creative development and production.
Art Director at Y&R
June 1, 2005 - April 1, 2006
Partnered with a copywriter to develop integrated B2B and B2C campaigns; led multi-channel execution and leveraged consumer insights to shape campaigns.
Art Director and Graphic Designer at Punch
July 1, 2000 - June 1, 2005
Established my own design business, delivering campaigns and marketing materials for major brands while collaborating with Brisbane agencies such as Clemenger/BBDO, McCann Erickson, and George Patterson Bates.
Graphic Designer at BCM
August 1, 1999 - May 1, 2000
Developed cohesive visual identities and campaigns for clients including Golden Circle, Footlocker, Queensland Transport, and Dreamworld.
Graphic Designer at George Patterson Bates
June 1, 1996 - August 1, 1999
Lead designer on major agency projects, collaborating with senior creative teams to develop campaigns for national clients.
Finished Artist at Savage Graphics
July 1, 1994 - April 1, 1996
Early career role focusing on typography and pre-press, developing typography precision that informs current human-centered design practice.

Education

Foundation Certificate in User Experience at BCS The Chartered Institute for IT
January 1, 2019 - January 1, 2019
Diploma in Graphic Communications at The Commercial Art Training Centre
January 1, 1994 - January 1, 1994
Advanced Certificate in Graphic Art at Advertising Academy
January 1, 1993 - January 1, 1993

Qualifications

Foundation Certificate in User Experience
January 1, 2019 - January 1, 2019
Diploma in Graphic Communications
January 1, 1994 - January 1, 1994
Advanced Certificate in Graphic Art
January 1, 1993 - January 1, 1993

Industry Experience

Healthcare, Life Sciences, Retail, Professional Services, Media & Entertainment, Software & Internet