Available to hire
Hi, I’m Myla Capate. I have a background in customer service and healthcare process auditing, and I enjoy turning complex claims and inquiries into clear, helpful solutions. I pride myself on staying calm under pressure and delivering friendly, patient service.
I’m currently expanding my skills in data-minded roles, with hands-on experience in audits, claims processing, and customer support across US health care and telco services. I thrive in teams, value leadership, and pay close attention to detail, and I’m excited to bring my communication and problem-solving strengths to new challenges.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Customer Service Representative at Teleperformance Philippines
January 1, 2023 - December 31, 2026Responding to customer inquiries, addressing complaints, and resolving issues related to orders, deliveries, or the platform.
Customer Service Representative at Alorica Philippines
January 1, 2019 - December 31, 2020Responding to customer inquiries, addressing complaints, and resolving issues related to orders, deliveries, or the platform.
Education
Senior High School at San Juan Senior High School
January 11, 2030 - January 1, 2021High School at Muntinlupa Business High School, Main Campus
January 11, 2030 - January 1, 2018High School Diploma at Muntinlupa Business High School, Main
January 11, 2030 - January 1, 2018Senior High School at San Juan Senior High School
January 11, 2030 - January 1, 2021Qualifications
Medical Claims Auditor - US Health care Insurance (Back Office - Non Voice)
January 11, 2030 - June 17, 2026Medical Claims Examiner - US Health care Insurance (Back Office - Non Voice)
January 11, 2030 - June 17, 2026Industry Experience
Healthcare, Telecommunications, Professional Services, Retail, Education
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
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