Hi, I’m Myla Capate. I have a background in customer service and healthcare process auditing, and I enjoy turning complex claims and inquiries into clear, helpful solutions. I pride myself on staying calm under pressure and delivering friendly, patient service. I’m currently expanding my skills in data-minded roles, with hands-on experience in audits, claims processing, and customer support across US health care and telco services. I thrive in teams, value leadership, and pay close attention to detail, and I’m excited to bring my communication and problem-solving strengths to new challenges.

Myla Capate

Hi, I’m Myla Capate. I have a background in customer service and healthcare process auditing, and I enjoy turning complex claims and inquiries into clear, helpful solutions. I pride myself on staying calm under pressure and delivering friendly, patient service. I’m currently expanding my skills in data-minded roles, with hands-on experience in audits, claims processing, and customer support across US health care and telco services. I thrive in teams, value leadership, and pay close attention to detail, and I’m excited to bring my communication and problem-solving strengths to new challenges.

Available to hire

Hi, I’m Myla Capate. I have a background in customer service and healthcare process auditing, and I enjoy turning complex claims and inquiries into clear, helpful solutions. I pride myself on staying calm under pressure and delivering friendly, patient service.

I’m currently expanding my skills in data-minded roles, with hands-on experience in audits, claims processing, and customer support across US health care and telco services. I thrive in teams, value leadership, and pay close attention to detail, and I’m excited to bring my communication and problem-solving strengths to new challenges.

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Language

English
Fluent

Work Experience

Customer Service Representative at Teleperformance Philippines
January 1, 2023 - December 31, 2026
Responding to customer inquiries, addressing complaints, and resolving issues related to orders, deliveries, or the platform.
Customer Service Representative at Alorica Philippines
January 1, 2019 - December 31, 2020
Responding to customer inquiries, addressing complaints, and resolving issues related to orders, deliveries, or the platform.

Education

Senior High School at San Juan Senior High School
January 11, 2030 - January 1, 2021
High School at Muntinlupa Business High School, Main Campus
January 11, 2030 - January 1, 2018
High School Diploma at Muntinlupa Business High School, Main
January 11, 2030 - January 1, 2018
Senior High School at San Juan Senior High School
January 11, 2030 - January 1, 2021

Qualifications

Medical Claims Auditor - US Health care Insurance (Back Office - Non Voice)
January 11, 2030 - June 17, 2026
Medical Claims Examiner - US Health care Insurance (Back Office - Non Voice)
January 11, 2030 - June 17, 2026

Industry Experience

Healthcare, Telecommunications, Professional Services, Retail, Education