I am a motivated and adaptable individual with a strong aptitude for customer service and communication. I am experienced in handling customer queries and online sales, with the ability to manage multiple requests efficiently and with accuracy. I am skilled at building positive relationships with customers, problem-solving, and delivering a professional service under pressure. I am enthusiastic, hard-working, and committed to giving 100% effort in any role. I am seeking the opportunity to bring energy, dedication, and transferable skills to a customer-focused position. I managed online customer service by promptly responding to customer queries and comments across social media platforms. My responsibilities included providing accurate product details and price ranges, collecting and verifying customer information, booking orders through the Trax courier website, and ensuring timely payment collection. I also managed the business’s social media page, tracked order deliveries to confirm successful completion, and followed up with customers to request feedback while ensuring all orders were delivered to the correct address.

Neha Saim Dar

I am a motivated and adaptable individual with a strong aptitude for customer service and communication. I am experienced in handling customer queries and online sales, with the ability to manage multiple requests efficiently and with accuracy. I am skilled at building positive relationships with customers, problem-solving, and delivering a professional service under pressure. I am enthusiastic, hard-working, and committed to giving 100% effort in any role. I am seeking the opportunity to bring energy, dedication, and transferable skills to a customer-focused position. I managed online customer service by promptly responding to customer queries and comments across social media platforms. My responsibilities included providing accurate product details and price ranges, collecting and verifying customer information, booking orders through the Trax courier website, and ensuring timely payment collection. I also managed the business’s social media page, tracked order deliveries to confirm successful completion, and followed up with customers to request feedback while ensuring all orders were delivered to the correct address.

Available to hire

I am a motivated and adaptable individual with a strong aptitude for customer service and communication. I am experienced in handling customer queries and online sales, with the ability to manage multiple requests efficiently and with accuracy. I am skilled at building positive relationships with customers, problem-solving, and delivering a professional service under pressure. I am enthusiastic, hard-working, and committed to giving 100% effort in any role. I am seeking the opportunity to bring energy, dedication, and transferable skills to a customer-focused position.

I managed online customer service by promptly responding to customer queries and comments across social media platforms. My responsibilities included providing accurate product details and price ranges, collecting and verifying customer information, booking orders through the Trax courier website, and ensuring timely payment collection. I also managed the business’s social media page, tracked order deliveries to confirm successful completion, and followed up with customers to request feedback while ensuring all orders were delivered to the correct address.

See more

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Customer Service Assistant (Online) at Humcreators
January 1, 2020 - December 31, 2022
Managed online customer service across social media platforms, providing accurate product details and price ranges. Collected and verified customer information, booked orders via the Trax courier website, and ensured timely payment collection. Managed the business's social media page, tracked deliveries to confirm successful completion, and followed up with customers to request feedback while ensuring all orders were delivered to the correct address.

Education

Intermediate (Pre-Medical) at Higher Secondary School, Pakistan
January 1, 2017 - January 1, 2019

Qualifications

English Literature
January 1, 2021 - January 1, 2022
Chartered Accountancy Part 1
January 1, 2019 - January 1, 2021
Interpreter Diploma Level-3 CPD certified
January 1, 2026 - June 18, 2026
Level 3 Social Media for E-Commerce
April 1, 2026 - May 1, 2026

Industry Experience

Retail, Professional Services, Software & Internet