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I'm a Compliance and Operations professional with 6+ years of experience in digital platform risk, escalations, and policy enforcement. I specialize in investigations, user safety, regulatory compliance, and stakeholder engagement. Fluent in English and Arabic, I excel at managing sensitive cases, optimizing processes, and collaborating with global teams to uphold platform integrity under high-pressure conditions.…I'm a Compliance and Operations professional with 6+ years of experience in digital platform risk, escalations, and policy enforcement. I specialize in investigations, user safety, regulatory compliance, and stakeholder engagement. Fluent in English and Arabic, I excel at managing sensitive cases, optimizing processes, and collaborating with global teams to uphold platform integrity under high-pressure conditions.

Manadel Omrani

Data Analyst, Content Designer, Content Producer, +2

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I'm a Compliance and Operations professional with 6+ years of experience in digital platform risk, escalations, and policy enforcement. I specialize in investigations, user safety, regulatory compliance, and stakeholder engagement. Fluent in English and Arabic, I excel at managing sensitive cases, optimizing processes, and collaborating with global teams to uphold platform integrity under high-pressure conditions.…I'm a Compliance and Operations professional with 6+ years of experience in digital platform risk, escalations, and policy enforcement. I specialize in investigations, user safety, regulatory compliance, and stakeholder engagement. Fluent in English and Arabic, I excel at managing sensitive cases, optimizing processes, and collaborating with global teams to uphold platform integrity under high-pressure conditions.

Available to hire

I’m a Compliance and Operations professional with 6+ years of experience in digital platform risk, escalations, and policy enforcement. I specialize in investigations, user safety, regulatory compliance, and stakeholder engagement.

Fluent in English and Arabic, I excel at managing sensitive cases, optimizing processes, and collaborating with global teams to uphold platform integrity under high-pressure conditions.

Language

English

Fluent

Arabic

Fluent

Work Experience

Contractor - Compliance & Moderation at Meta

January 1, 2019 - January 1, 2020

Investigated user-reported issues and enforced platform policies. Used market knowledge and insights to develop scalable solutions. Maintained high standards of productivity, quality, and compliance.

Escalations Specialist at Majorel (YouTube)

January 1, 2017 - January 1, 2019

Monitored compliance metrics and investigated escalated cases. Delivered team training to enhance operational knowledge and process adherence. Collaborated on policy resolution and process improvements, contributing to a 10% sales increase in Q1 2018. Investigated and resolved sensitive escalations across the product suite, including alleged legal rights infringements and partner inquiries. Enforced client policies, including Community Standards, Advertiser & Commerce Policies, Intellectual Property, and Regulations. Analyzed escalation trends to recommend process, policy, and product improvements. Collaborated with global teams (Legal, Public Policy, Product, Operations) to resolve high-pressure cases and complex escalations. Managed graphic or objectionable content while anticipating societal impact of online activity.