Merchandise Leader at CB2

Directed daily operations for a 4-person team, scheduling workflows and assigning tasks to meet fulfillment targets and reduce customer wait times by 15%. Designed and implemented order verification controls for high-value items, cutting fulfillment errors by 15% and serving as primary escalation point for complex logistics issues. Coordinated cross-functionally with warehouse, delivery, and customer service teams to resolve order disputes and streamline pickup processes.

Fulfillment Associate at Nordstrom

Processed 60–80+ in-store pickup orders per shift with 99%+ accuracy in a distribution center handling 1,000+ units daily. Coordinated with warehouse and shipping teams to dispatch 150+ web orders per day, consistently meeting same-day deadlines. Ranked in top 20% of associates for speed and accuracy; recognized for reliability in high-volume, deadline-driven environment.

Sales Associate at OfficeMax

Manage customer-facing operations including product sourcing, order tracking, and transaction processing in a multi-department retail environment. Increased add-on sales by 20% through structured needs assessment and solution-based recommendations. Support inventory accuracy and visual merchandising standards across technology, furniture, and office supply departments.

Door Attendant at Victory Hall

Coordinated secure entry and crowd management for events with 500–1,000+ attendees, ensuring compliance with safety and capacity protocols. Served as first point of contact for patron inquiries; handled de-escalation in coordination with security staff under time-sensitive conditions.

Campaign Field Intern at Re-Elect Kurt Schrader

Used VAN (Voter Activation Network) to build and manage walk lists and call sheets for 5+ target precincts, directly supporting field director strategy. Researched and synthesized data from 50+ public sources to develop voter outreach materials used across canvassing and phone banking operations. Coordinated volunteer scheduling and precinct assignments, ensuring coverage targets were met across multiple concurrent field activities.