I am a passionate graphic designer with a flair for creativity and innovation. My journey in design has been fueled by a love for art and technology, as I believe they can coexist harmoniously to produce stunning visuals that engage and educate. From children's book illustrations to branding projects, I thrive on the challenge of transforming ideas into captivating designs that resonate with audiences. In addition to my design work, I have a background in tech support, where I honed my problem-solving skills and learned how to communicate effectively with clients. This unique blend of artistic and technical skills allows me to approach projects from multiple angles, ensuring that I deliver high-quality work that meets my clients' goals while maintaining a strong commitment to customer satisfaction.

Joana Rodrigues

I am a passionate graphic designer with a flair for creativity and innovation. My journey in design has been fueled by a love for art and technology, as I believe they can coexist harmoniously to produce stunning visuals that engage and educate. From children's book illustrations to branding projects, I thrive on the challenge of transforming ideas into captivating designs that resonate with audiences. In addition to my design work, I have a background in tech support, where I honed my problem-solving skills and learned how to communicate effectively with clients. This unique blend of artistic and technical skills allows me to approach projects from multiple angles, ensuring that I deliver high-quality work that meets my clients' goals while maintaining a strong commitment to customer satisfaction.

Available to hire

I am a passionate graphic designer with a flair for creativity and innovation. My journey in design has been fueled by a love for art and technology, as I believe they can coexist harmoniously to produce stunning visuals that engage and educate. From children’s book illustrations to branding projects, I thrive on the challenge of transforming ideas into captivating designs that resonate with audiences.

In addition to my design work, I have a background in tech support, where I honed my problem-solving skills and learned how to communicate effectively with clients. This unique blend of artistic and technical skills allows me to approach projects from multiple angles, ensuring that I deliver high-quality work that meets my clients’ goals while maintaining a strong commitment to customer satisfaction.

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Language

Portuguese
Fluent
English
Fluent
Spanish; Castilian
Intermediate

Work Experience

Freelance Graphic Designer at Self Employed
January 1, 2022 - Present
Worked with clients to create branding, digital content, and marketing materials, including children's book illustrations and logo design.
Tech Support at Concentrix
September 1, 2016 - Present
Provide remote technical and billing support for UK residents, managing everything from device troubleshooting to sensitive account security issues.
Customer Support Operator at Manpower Group Solutions
September 1, 2015 - September 1, 2016
Handled inbound calls from existing customers wanting to cancel or change their services, focusing on renegotiating contracts and fixing billing mistakes.

Education

Bachelor's Degree in Graphic Design at Escola Superior de Media Artes e Design (ESMAD)
January 1, 2019 - June 20, 2026
Multimedia Course at Regibio Formação e Consultadoria Lda.
January 1, 2012 - January 1, 2015
Photography Course at Alquimia da Cor, Produções Digitais Lda.
January 1, 2011 - January 1, 2012

Qualifications

Emotional Intelligence
January 1, 2020 - June 20, 2026
Stress and Conflict Management
January 1, 2020 - June 20, 2026
Pagination Adobe InDesign / Illustrator
January 1, 2018 - June 20, 2026

Industry Experience

Media & Entertainment, Professional Services