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I am a multilingual communications and stakeholder engagement professional with more than 11 years of experience representing international brands, managing client relationships, and delivering exceptional customer experiences in multicultural environments. I specialize in communications, executive support, event coordination, stakeholder engagement, and reputation-focused customer interactions. I excel at building relationships, coordinating projects, and communicating effectively with diverse audiences. I am passionate about hospitality, community-focused living concepts, and brand development within the Portuguese market. I thrive in collaborative settings and enjoy translating brand strategy into authentic, memorable experiences for customers and partners. I am comfortable working independently or within hybrid teams to produce high-quality results.…I am a multilingual communications and stakeholder engagement professional with more than 11 years of experience representing international brands, managing client relationships, and delivering exceptional customer experiences in multicultural environments. I specialize in communications, executive support, event coordination, stakeholder engagement, and reputation-focused customer interactions. I excel at building relationships, coordinating projects, and communicating effectively with diverse audiences. I am passionate about hospitality, community-focused living concepts, and brand development within the Portuguese market. I thrive in collaborative settings and enjoy translating brand strategy into authentic, memorable experiences for customers and partners. I am comfortable working independently or within hybrid teams to produce high-quality results.

CATIA VILAS BOAS

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I am a multilingual communications and stakeholder engagement professional with more than 11 years of experience representing international brands, managing client relationships, and delivering exceptional customer experiences in multicultural environments. I specialize in communications, executive support, event coordination, stakeholder engagement, and reputation-focused customer interactions. I excel at building relationships, coordinating projects, and communicating effectively with diverse audiences. I am passionate about hospitality, community-focused living concepts, and brand development within the Portuguese market. I thrive in collaborative settings and enjoy translating brand strategy into authentic, memorable experiences for customers and partners. I am comfortable working independently or within hybrid teams to produce high-quality results.…I am a multilingual communications and stakeholder engagement professional with more than 11 years of experience representing international brands, managing client relationships, and delivering exceptional customer experiences in multicultural environments. I specialize in communications, executive support, event coordination, stakeholder engagement, and reputation-focused customer interactions. I excel at building relationships, coordinating projects, and communicating effectively with diverse audiences. I am passionate about hospitality, community-focused living concepts, and brand development within the Portuguese market. I thrive in collaborative settings and enjoy translating brand strategy into authentic, memorable experiences for customers and partners. I am comfortable working independently or within hybrid teams to produce high-quality results.

Available to hire

I am a multilingual communications and stakeholder engagement professional with more than 11 years of experience representing international brands, managing client relationships, and delivering exceptional customer experiences in multicultural environments. I specialize in communications, executive support, event coordination, stakeholder engagement, and reputation-focused customer interactions. I excel at building relationships, coordinating projects, and communicating effectively with diverse audiences.

I am passionate about hospitality, community-focused living concepts, and brand development within the Portuguese market. I thrive in collaborative settings and enjoy translating brand strategy into authentic, memorable experiences for customers and partners. I am comfortable working independently or within hybrid teams to produce high-quality results.

Skills

Copywriting

Brand Identity

Experience Level

Copywriting

Expert

Brand Identity

Intermediate

Language

Portuguese

Fluent

English

Fluent

French

Advanced

Spanish; Castilian

Advanced

Italian

Intermediate

Work Experience

Executive Assistant at ScalBombas, Lda

March 1, 2021 - February 28, 2022

Managed executive communications and coordinated interactions with clients, suppliers, and business partners. Prepared reports, presentations, correspondence, and company documentation. Coordinated meetings, travel arrangements, and stakeholder communications. Supported business development activities through relationship management and administrative coordination. Maintained confidentiality and professionalism across all communications.

Senior Cabin Crew / Flight Attendant at DAT, GetJet Airlines, EuroAtlantic Airways, Volotea & Ryanair

January 1, 2013 - Present

Represented international airline brands while delivering exceptional customer experiences. Built positive relationships with passengers from diverse cultural backgrounds. Managed customer concerns professionally while protecting brand reputation. Collaborated with multinational teams across European operations. Demonstrated communication, diplomacy, adaptability, and problem-solving skills in fast-paced environments. Acted as a trusted point of contact for customers, supporting engagement and service excellence.