CATIA VILAS BOAS

Managed executive communications and coordinated interactions with clients, suppliers, and business partners. Prepared reports, presentations, correspondence, and company documentation. Coordinated meetings, travel arrangements, and stakeholder communications. Supported business development activities through relationship management and administrative coordination. Maintained confidentiality and professionalism across all communications.

Represented international airline brands while delivering exceptional customer experiences. Built positive relationships with passengers from diverse cultural backgrounds. Managed customer concerns professionally while protecting brand reputation. Collaborated with multinational teams across European operations. Demonstrated communication, diplomacy, adaptability, and problem-solving skills in fast-paced environments. Acted as a trusted point of contact for customers, supporting engagement and service excellence.