I am a data-driven CRM and lifecycle marketing professional with over 8 years of experience helping Fortune 500 and high-growth consumer brands accelerate customer acquisition, engagement, and retention. I thrive on turning insights into actionable, omnichannel journeys that drive revenue and long-term value. I excel at collaborating with cross-functional teams to craft data-informed experiences across email, mobile, push notifications, loyalty programs, and affiliate channels, using experimentation and analytics to continuously optimize performance and growth.

Taylor Knight

I am a data-driven CRM and lifecycle marketing professional with over 8 years of experience helping Fortune 500 and high-growth consumer brands accelerate customer acquisition, engagement, and retention. I thrive on turning insights into actionable, omnichannel journeys that drive revenue and long-term value. I excel at collaborating with cross-functional teams to craft data-informed experiences across email, mobile, push notifications, loyalty programs, and affiliate channels, using experimentation and analytics to continuously optimize performance and growth.

Available to hire

I am a data-driven CRM and lifecycle marketing professional with over 8 years of experience helping Fortune 500 and high-growth consumer brands accelerate customer acquisition, engagement, and retention. I thrive on turning insights into actionable, omnichannel journeys that drive revenue and long-term value.

I excel at collaborating with cross-functional teams to craft data-informed experiences across email, mobile, push notifications, loyalty programs, and affiliate channels, using experimentation and analytics to continuously optimize performance and growth.

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Experience Level

Expert

Language

English
Fluent

Work Experience

Sr. Email & Mobile Marketing Strategist at Burger King
November 1, 2022 - February 28, 2024
Managed omnichannel CRM campaigns and lifecycle programs; led email, push, and mobile marketing strategies to improve engagement and retention; designed and executed targeted programs to drive lifecycle value.
Senior CRM & Life Cycle Marketing Manager at DraftKings
January 1, 2020 - Present
Lead CRM & lifecycle marketing programs across gaming, retail, restaurant, health, and e-commerce sectors; design data-driven customer journeys and omnichannel campaigns; partner with cross-functional teams to drive customer acquisition, activation, retention, and revenue growth; leverage customer insights to optimize experiences across email, mobile, push notifications, loyalty, and affiliate channels.
Email & Mobile Marketing Coordinator at American Eagle Outfitters
January 1, 2019 - August 1, 2020
Executed email, SMS, push, and in-app campaigns; coordinated onboarding and activation programs; scaled open rates and engagement through targeted communications.

Education

Master of Arts - Communication Technology at Point Park University
August 1, 2019 - December 1, 2022
Bachelor of Science - Integrated Marketing Communications at Slippery Rock University
August 1, 2013 - May 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Gaming, Retail, Software & Internet, Professional Services