Carmela Baker

Provided friendly and efficient customer service in a fast-paced lunch café environment. Took customer orders accurately and processed payments. Served food and beverages while ensuring customer satisfaction and timely service. Maintained cleanliness and organization of dining and service areas. Communicated effectively with kitchen staff to ensure accurate and prompt orders. Handled multiple tables and responsibilities during busy lunch rushes. Assisted with opening and closing duties, restocking supplies, and preparing tables.

Cleaned, reset, and restocked guest rooms, ensuring high standards of hygiene and comfort. Maintained guest privacy and followed hotel protocols to ensure a professional environment. Demonstrated strong attention to detail, time management, and organizational skills.

Provided a welcoming first impression, managing seating, waitlists, and special requests. Coordinated with service and kitchen staff to ensure smooth operations and timely service. Maintained a clean and organized front-of-house environment, enhancing guest satisfaction.