Analytics-first intelligence leader with over five years of experience translating behavioral signals into executable growth strategies. My expertise lies in building measurement ecosystems that unify siloed data, eliminating attribution blind spots, and equipping stakeholders with the clarity to act. I am comfortable with both technical and strategic dimensions, making me a versatile asset in any organization.

Harikrishna Lakkam

Analytics-first intelligence leader with over five years of experience translating behavioral signals into executable growth strategies. My expertise lies in building measurement ecosystems that unify siloed data, eliminating attribution blind spots, and equipping stakeholders with the clarity to act. I am comfortable with both technical and strategic dimensions, making me a versatile asset in any organization.

Available to hire

Analytics-first intelligence leader with over five years of experience translating behavioral signals into executable growth strategies. My expertise lies in building measurement ecosystems that unify siloed data, eliminating attribution blind spots, and equipping stakeholders with the clarity to act. I am comfortable with both technical and strategic dimensions, making me a versatile asset in any organization.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
See more

Language

English
Fluent

Work Experience

Digital Analytics & Marketing Intelligence Analyst at TELUS
February 1, 2024 - Present
Led a full measurement infrastructure rebuild for a $4M/quarter media portfolio, delivering cohesive top-of-funnel visibility and a cross-channel ROI framework. Replaced last-click reporting with a native multi-touch attribution model (linear, time-decay, position-based) across 8 paid channels, surfacing 43% more assisted conversions from connected TV and display, enabling $400K+ in quarterly budget reallocation. Engineered a unified analytics layer bridging Salesforce CRM and Eloqua, revealing four critical nurture drop-offs and raising lead-to-opportunity conversion by 23.1% within 90 days. Delivered 35+ KPI dashboards in Tableau, automating reporting and empowering proactive campaign optimization.
Digital Data Analyst at Bank of Montreal (BMO)
September 1, 2021 - January 1, 2024
Implemented GA4-to-BigQuery streaming to consolidate web analytics, paid media, and CRM data, compressing reporting cycles to under 55 minutes and enabling same-day optimization for a $5M+ portfolio. Unified seven martech platforms via API connectors, delivering the first cross-channel attribution view and eliminating shadow reporting. Conducted Banking Journey Friction Analysis that reduced onboarding drop-offs and improved completion rates by 28.3% within 60 days. Led 55+ experiments with Bayesian significance across web and mobile, resulting in product and UX changes adopted permanently. Established tagging governance across 300+ events (Automated QA reduced data discrepancies by 94.3%). Implemented ML-driven Uplift models forecasting incremental campaign lift, boosting ROI by 17.6% YoY and preventing $420K in wasted impressions. Created 25+ Tableau dashboards with automated refresh and KPI alerts; built identity stitching to increase journey visibility by 65% for 175K+ users.

Education

Bachelor of Computer Application at BCAGlocal University
January 11, 2030 - June 23, 2026
Bachelor of Computer Application at Glocal University
January 11, 2030 - July 24, 2026

Qualifications

Google Analytics Individual Qualification (GAIQ)
January 11, 2030 - June 23, 2026
Microsoft Certified: Data Analyst Associate (Power BI)
January 11, 2030 - June 23, 2026
Adobe Analytics Business Practitioner
January 11, 2030 - June 23, 2026
AWS Certified Solutions Architect – Associate
January 11, 2030 - June 23, 2026
SQL for Marketing Analytics
January 11, 2030 - June 23, 2026
Google Analytics Individual Qualification (GAIQ)
January 11, 2030 - July 24, 2026
Microsoft Certified: Data Analyst Associate
January 11, 2030 - July 24, 2026
Adobe Analytics Business Practitioner
January 11, 2030 - July 24, 2026
AWS Certified Solutions Architect – Associate
January 11, 2030 - July 24, 2026
SQL for Marketing Analytics
January 11, 2030 - July 24, 2026

Industry Experience

Telecommunications, Financial Services