I’m a dedicated and hardworking customer service professional from Kabul, Afghanistan, with strong communication skills in English and Dari. I enjoy helping people by answering questions clearly, providing accurate information, and keeping customer records organized in company systems. I have experience handling customer inquiries through phone calls, emails, and in-person communication, and I focus on resolving complaints professionally and efficiently. I’m also comfortable with Microsoft Word, email communication, and data entry, and I value continuous learning, reliability, and teamwork while managing my time and priorities.…

Ansa ri Square main Road New City Kab ul

I’m a dedicated and hardworking customer service professional from Kabul, Afghanistan, with strong communication skills in English and Dari. I enjoy helping people by answering questions clearly, providing accurate information, and keeping customer records organized in company systems. I have experience handling customer inquiries through phone calls, emails, and in-person communication, and I focus on resolving complaints professionally and efficiently. I’m also comfortable with Microsoft Word, email communication, and data entry, and I value continuous learning, reliability, and teamwork while managing my time and priorities.…

Available to hire

I’m a dedicated and hardworking customer service professional from Kabul, Afghanistan, with strong communication skills in English and Dari. I enjoy helping people by answering questions clearly, providing accurate information, and keeping customer records organized in company systems.

I have experience handling customer inquiries through phone calls, emails, and in-person communication, and I focus on resolving complaints professionally and efficiently. I’m also comfortable with Microsoft Word, email communication, and data entry, and I value continuous learning, reliability, and teamwork while managing my time and priorities.

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Language

English
Fluent
Pashto, Pushto
Fluent
Urdu
Advanced

Work Experience

Customer Service at Kam Air
December 1, 2024 - February 1, 2026
Assisted customers by answering questions and providing accurate information about products and services. Handled customer inquiries through phone calls, emails, and in-person communication, and resolved complaints professionally and efficiently. Maintained and updated customer records in company systems, and processed bookings, reservations, and service requests when required. Worked closely with team members to ensure high levels of customer satisfaction and maintained a professional, friendly attitude while supporting customers. Demonstrated strong communication, problem-solving, and organizational skills throughout daily customer interactions.
Customer Service Assistant at Kam Air
December 1, 2024 - February 1, 2026
Assisted customers by answering questions and providing accurate information about products and services. Handled customer inquiries via phone calls, emails, and in-person communication. Resolved complaints professionally and efficiently while maintaining updated customer records in company systems. Processed bookings, reservations, and service requests when required, and worked closely with team members to support high levels of customer satisfaction. Maintained a professional and friendly attitude while assisting customers, demonstrating strong communication, problem-solving, and organizational skills.

Education

High School Diploma and DEL Program at Hazn a Durukhshan Private High School
January 1, 2012 - February 1, 2024
High School Program (High School Diploma and DEL Program) at Hazna Durukhshan Private High School
January 1, 2012 - February 1, 2024
High School Diploma and DEL Program at Ghazan Durukhshan Private High School
January 1, 2012 - February 1, 2024
High School Program at Hazn a Durukhsh an Private High School
January 1, 2012 - February 1, 2024
High School Diploma And DEL Program at Mohammad Ameen Freelancer
January 1, 2024 - January 1, 2024

Qualifications

English and Dari Language Development
January 1, 2023 - February 1, 2024
English and Dari Language Development (Project)
January 1, 2023 - January 1, 2024
English And Dari Language Development
January 1, 2023 - January 1, 2024

Industry Experience

Travel & Hospitality, Retail, Education, Professional Services, Other