I am a multilingual guest experience and events professional with twenty years building premium brand environments, curated cultural programming, and high-touch hospitality across luxury maritime, hotel, and arts venues. My approach centers on the full guest journey, designing event sequences, cultural activations, and immersive experiences that express a venue's identity with precision and warmth. Based in Lisbon with an international career spanning Malta, the Balearics, and Sydney, I merge five-star operational instinct with creative vision and cultural intelligence. My practice as a visual artist and a co-founder of Lisbon's arts community inform every collaboration, from yacht and marina hospitality to gallery and cultural programming.

Caroline Navarro

I am a multilingual guest experience and events professional with twenty years building premium brand environments, curated cultural programming, and high-touch hospitality across luxury maritime, hotel, and arts venues. My approach centers on the full guest journey, designing event sequences, cultural activations, and immersive experiences that express a venue's identity with precision and warmth. Based in Lisbon with an international career spanning Malta, the Balearics, and Sydney, I merge five-star operational instinct with creative vision and cultural intelligence. My practice as a visual artist and a co-founder of Lisbon's arts community inform every collaboration, from yacht and marina hospitality to gallery and cultural programming.

Available to hire

I am a multilingual guest experience and events professional with twenty years building premium brand environments, curated cultural programming, and high-touch hospitality across luxury maritime, hotel, and arts venues. My approach centers on the full guest journey, designing event sequences, cultural activations, and immersive experiences that express a venue’s identity with precision and warmth.

Based in Lisbon with an international career spanning Malta, the Balearics, and Sydney, I merge five-star operational instinct with creative vision and cultural intelligence. My practice as a visual artist and a co-founder of Lisbon’s arts community inform every collaboration, from yacht and marina hospitality to gallery and cultural programming.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Italian
Fluent
Maltese
Fluent
French
Intermediate
Spanish; Castilian
Intermediate
Portuguese
Beginner

Work Experience

Creative Director & Experiences at Creative Concepts Community & Quinta Poial Azeitao Lisbon
January 1, 2025 - Present
Co-founder; curate and produce monthly and bi-monthly immersive events spanning live performance, visual art, music, and installation designed and led by artists for artists. Each edition takes place in a different Lisbon venue, building a rotating map of the city's creative infrastructure. Quinta Poial is an educational eco farm offering programs such as corporate retreats, children's camps, artisan works, and immersive rural experiences.
Marketing Strategy & Guest Experience Consultant at Cascais Marina · La Bella Verde · Sovren Ibiza Marina · Sea Logical
January 1, 2018 - Present
Bespoke consultancy to premium marine and lifestyle brands, focusing on guest experience strategy, brand positioning, and event-led marketing. Designed guest arrival and yacht client journeys, onboard hospitality frameworks, and engagement roadmaps across press, partnerships, and high-net-worth events. Managed PR and guest experience for signature sailing events.
Sales & Marketing Manager — Guest Experience & Events at Camper & Nicholsons International Marinas · Grand Harbour Marina, Malta
February 1, 2013 - April 1, 2018
Senior commercial and guest experience lead overseeing events, hospitality programming, VIP relations, and international representation. Conceived and led the Crew Perks & Parties programme; produced high-profile events including prize-givings and maxi yacht hospitality. Managed guest journeys for superyacht visits up to 135m and represented the marina at international boat shows. Built relationships with brokers, agents, and HNWI clients across Europe and the Americas. Led media presence through press and TV interviews; forged partnerships with luxury sponsors.

Education

Master of Arts in Tourism at University of Malta, Institute of Tourism, Travel and Culture
January 1, 2010 - January 1, 2012
Higher Diploma in Tourism Management at Malta Tourism Authority
January 1, 2012 - January 1, 2012
Bachelor in Fine Arts at National Art School, Sydney
January 1, 1996 - January 1, 2000
Diploma in Artistic Cultural Management at Heritage Malta Foundation, Valletta
January 1, 2002 - January 1, 2004
ADVANCE Programme — Developing Leaders for Change & Innovation in Tourism at ADVANCE Programme
January 11, 2030 - June 23, 2026

Qualifications

RYA Day Skipper Certificate
January 11, 2030 - June 23, 2026
STCW95
January 11, 2030 - June 23, 2026
ENG1 Maritime Medical
January 11, 2030 - June 23, 2026
St John's Ambulance Medical Certificate
January 11, 2030 - June 23, 2026

Industry Experience

Travel & Hospitality, Media & Entertainment, Professional Services, Education, Non-Profit Organization