Mary Zaetia

Lead and manage end-to-end sales operations to meet or exceed annual revenue targets; oversee full order fulfillment lifecycle from planning to delivery; monitor productivity against KPIs; represent the company in key engagements with local and international clients; collaborate cross-functionally with manufacturing, supply chain, and logistics teams to maximize resource utilization; maintain relationships with sponsors and partners; support promotions, events, and trade shows; manage material planning, inventory and supplier RFID processes; coordinate within inter-department and international suppliers to ensure JIT; plan, organize, and supervise events and exhibitions; prepare contracts, payables, and vendor negotiations; monitor stock and ensure compliance with internal policies and data protection.

Lead and manage end-to-end sales operations to consistently meet or exceed annual revenue targets. Oversee full order fulfillment lifecycle—from production planning to on-time delivery. Monitor and drive productivity against strategic KPIs; represent the company in key client engagements; collaborate cross-functionally with manufacturing, supply chain and logistics teams to maximize resource utilization and output. Serve as the primary contact for all customer communications, ensuring timely issue resolution and high satisfaction. Facilitate plant visits, customer audits, and product qualification stages; manage material planning and inventory; prepare POs, packing lists, and order lists; monitor stock and RTV processes and coordinate with internal departments and international suppliers to ensure JIT systems. Plan, organize, execute and supervise events and shows; support promotions and mall campaigns; maintain up-to-date customer accounts in compliance with internal policies.

Supported end-to-end sales and operations, ensuring timely order fulfillment, KPI adherence, and cross-functional coordination with manufacturing and logistics teams.