HB

Hicham BOUASSILA

Available to hire

I'm an enthusiastic and detail-oriented administrative assistant with over two years of experience in client service.

About

I’m an enthusiastic and detail-oriented administrative assistant with over two years of experience in client service. I thrive in dynamic environments and enjoy applying my organizational skills to enhance workplace efficiency. My ability to communicate effectively in multiple languages allows me to connect with a diverse clientele and support various administrative tasks efficiently.

  • 10 years' experience
  • Joined June 2026

Languages

  • FrenchFluent
  • EnglishAdvanced
  • ArabicFluent

More experts in Ottawa, Canada

Work experience· 4 roles

Assistant administratif et chargé de communication · Network Service SARL AUJan 2019 – Present · 7 yrs 11 mos

Responsible for preparing and editing correspondence, contracts, and reports. I managed administrative tasks related to staff and ensured smooth communication across departments.

Représentant service à la clientèle · AmazonJan 2015 – Jan 2016 · 1 yr 1 mo

Handled customer inquiries, resolved issues via phone and email, and analyzed customer feedback to enhance service quality.

Représentant service à la clientèle · WebhelpJan 2013 – Jan 2014 · 1 yr 1 mo

Provided direct customer support and managed sales queries. My role involved coordinating with teams to ensure customer satisfaction.

Représentant service à la clientèle · AccytimeJan 2011 – Jan 2012 · 1 yr 1 mo

Education

Master of Business Administration · Cardiff Metropolitan University2011 – 2013
Bac+4 in Marketing and Communication · International Institute for Higher Education in Morocco2007 – 2011
Diplôme de fin d’études secondaires · Institut Gustave Flaubert2002 – 2006

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