Hi, I’m Dontaydra Hooker Bowens—a dynamic marketing and media professional based in Kansas City. I bring cross-functional experience in customer service, data analysis, broadcast production, public relations, and digital marketing to craft compelling brand stories, optimize customer journeys, and drive meaningful engagement across channels. My background spans startups, healthcare, and financial services, with hands-on success in social media strategy, CRM documentation, and data-driven decision making. I thrive in collaborative environments and enjoy turning complex data into clear, actionable insights while delivering creative campaigns that resonate with diverse audiences.

Dontaydra Hooker Bowens

Hi, I’m Dontaydra Hooker Bowens—a dynamic marketing and media professional based in Kansas City. I bring cross-functional experience in customer service, data analysis, broadcast production, public relations, and digital marketing to craft compelling brand stories, optimize customer journeys, and drive meaningful engagement across channels. My background spans startups, healthcare, and financial services, with hands-on success in social media strategy, CRM documentation, and data-driven decision making. I thrive in collaborative environments and enjoy turning complex data into clear, actionable insights while delivering creative campaigns that resonate with diverse audiences.

Available to hire

Hi, I’m Dontaydra Hooker Bowens—a dynamic marketing and media professional based in Kansas City. I bring cross-functional experience in customer service, data analysis, broadcast production, public relations, and digital marketing to craft compelling brand stories, optimize customer journeys, and drive meaningful engagement across channels.

My background spans startups, healthcare, and financial services, with hands-on success in social media strategy, CRM documentation, and data-driven decision making. I thrive in collaborative environments and enjoy turning complex data into clear, actionable insights while delivering creative campaigns that resonate with diverse audiences.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Data Annotation Analyst at Experis (Meta)
January 1, 2026 - Present
Perform data annotation for machine learning and security initiatives, ensuring accuracy and policy compliance, maintaining quality benchmarks, and analyzing trends to support ML deployments.
Customer Care Agent at SelectQuote Insurance Services
August 1, 2025 - November 1, 2025
Provide customer support and CRM documentation, clearly explain insurance plans, and meet performance metrics to enhance customer satisfaction.
Customer Service Rep at City of Kansas City Health Department
April 1, 2024 - August 1, 2025
Manage patient intake, scheduling, and documentation with emphasis on HIPAA compliance and record accuracy.
Marketing & PR Coordinator at Life Changes Home Care LLC
January 1, 2022 - January 1, 2023
Led marketing campaigns and social media management to increase brand awareness and engagement for home care services.
Marketing & PR Coordinator at BossLady’s Famous Shrimp & Seafood
January 1, 2022 - January 1, 2023
Directed brand promotion and event marketing efforts to boost visibility and community engagement.
Customer Service Representative at US Bank
January 1, 2020 - January 1, 2021
Provided customer account support and troubleshooting to resolve banking queries and strengthen customer trust.

Education

B.S. Mass Media at Northwest Missouri State University
January 11, 2030 - June 26, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Professional Services, Media & Entertainment, Healthcare, Education