I have more than 10 years of experience creating engaging social media content across lifestyle, wellness, food & beverage, beauty, and real estate. My background in marketing research, client relations, and content strategy helps me create authentic, high-converting videos that connect with audiences and drive brand engagement.

Nidhi Joshi

I have more than 10 years of experience creating engaging social media content across lifestyle, wellness, food & beverage, beauty, and real estate. My background in marketing research, client relations, and content strategy helps me create authentic, high-converting videos that connect with audiences and drive brand engagement.

Available to hire

I have more than 10 years of experience creating engaging social media content across lifestyle, wellness, food & beverage, beauty, and real estate. My background in marketing research, client relations, and content strategy helps me create authentic, high-converting videos that connect with audiences and drive brand engagement.

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Language

English
Advanced
Hindi
Fluent

Work Experience

Order-to-Cash (OTC) / AR Specialist
July 1, 2025 - June 1, 2026
Continued OTC/AR operations including invoice processing, AR reconciliation, order validation, and supporting month-end close; collaborated with cross-functional teams to resolve billing disputes and optimize cash collections.
Order-to-Cash (OTC) / Accounts Receivable Specialist at IBM
July 1, 2025 - June 30, 2026
Managed end-to-end OTC cycle with a strong focus on Accounts Receivable (AR), including order validation, invoice processing, and billing accuracy. Monitored and resolved order exceptions, pricing disputes, and authorization issues to ensure accurate invoicing and adherence to financial controls. Performed payment verification and supported collections activities to reduce overdue balances and improve Days Sales Outstanding (DSO).
Order-to-Cash (OTC) / AR Specialist at Oxale Infotech
November 1, 2021 - July 1, 2025
Managed end-to-end OTC (Order-to-Cash) cycle with emphasis on AR; provided expert AR support including invoice validation, processing, and billing accuracy; supported AR reconciliation and month-end closings; ensured data integrity in Oracle ERP; contributed to reducing DSO and improving billing accuracy.
Accounts Receivable / OTC Operations
August 1, 2019 - August 1, 2020
Managed end-to-end OTC cycle with Accounts Receivable focusing on invoice processing, order validation, and billing accuracy; handled AR operations including invoice generation, billing corrections, payment application, and reconciliation of customer accounts; monitored and resolved order exceptions, pricing discrepancies, and authorization issues to ensure accurate invoicing and compliance; performed payment verification and aided in collections to reduce overdue balances and improve Days Sales Outstanding; coordinated with clients, insurance payers, and internal stakeholders to resolve billing disputes and payment-related queries; processed customer orders and maintained data in Oracle Order Management System (Oracle ERP), ensuring data integrity and timely order flow; supported month-end closing activities by AR reconciliation, reporting, and account balancing.

Education

BSc (Hons) Hindi at Amity University
January 11, 2030 - June 26, 2026
MSc (Hons) Anthropology at Panjab University
January 11, 2030 - June 26, 2026
Post Graduate Diploma in Counselling & Family Therapy at Indira Gandhi National Open University (IGNOU)
January 11, 2030 - June 26, 2026
Diploma in CBT at Headgear Labs, Udemy
January 1, 2021 - June 26, 2026
Team Management at Harvard Business Impact Enterprise
January 1, 2026 - June 26, 2026
Post Graduation Diploma in Counselling & Family Therapy at Indira Gandhi National Open University
January 11, 2030 - June 26, 2026
Hindi BSc (Hons) - Anthropology at Amity University
January 11, 2030 - June 26, 2026
MSc (Hons) - Anthropology at Panjab University
January 11, 2030 - June 26, 2026

Qualifications

Life Coach Transformation Academy
January 1, 2021 - June 26, 2026
BSc (Hons) Hindi
January 11, 2030 - June 26, 2026
MSc (Hons) Anthropology
January 11, 2030 - June 26, 2026
Post Graduate Diploma in Counselling & Family Therapy
January 11, 2030 - June 26, 2026
Life Coach Transformation Academy
January 1, 2021 - June 26, 2026
Diploma in CBT
January 1, 2021 - June 26, 2026
Team Management
January 1, 2026 - June 26, 2026
Life Coach Transformation Academy
January 1, 2021 - June 26, 2026
Project Management – Project Management Institute
January 11, 2030 - June 26, 2026
Post Graduation Diploma in Counselling & Family Therapy
January 11, 2030 - June 26, 2026

Industry Experience

Financial Services, Professional Services, Education, Media & Entertainment, Software & Internet