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Hi, I’m Mitzi Vazquez, a bilingual Spanish-English professional with experience in operations management, customer service, administrative support, banking services, retail supervision, team leadership, and remote business support. I excel at coordinating daily operations, managing customer relationships, training staff, solving operational challenges, and supporting business growth in multicultural environments across Mexico and the United States. I’m seeking remote or international opportunities in Operations, Customer Success, Administrative Support, Project Coordination, and Client Services. I thrive in diverse teams and enjoy optimizing processes, delivering excellent service, and contributing to business growth.…Hi, I’m Mitzi Vazquez, a bilingual Spanish-English professional with experience in operations management, customer service, administrative support, banking services, retail supervision, team leadership, and remote business support. I excel at coordinating daily operations, managing customer relationships, training staff, solving operational challenges, and supporting business growth in multicultural environments across Mexico and the United States. I’m seeking remote or international opportunities in Operations, Customer Success, Administrative Support, Project Coordination, and Client Services. I thrive in diverse teams and enjoy optimizing processes, delivering excellent service, and contributing to business growth.

Mitzi Vazquez

Project Manager, Content Creator, Content Producer, +4

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Hi, I’m Mitzi Vazquez, a bilingual Spanish-English professional with experience in operations management, customer service, administrative support, banking services, retail supervision, team leadership, and remote business support. I excel at coordinating daily operations, managing customer relationships, training staff, solving operational challenges, and supporting business growth in multicultural environments across Mexico and the United States. I’m seeking remote or international opportunities in Operations, Customer Success, Administrative Support, Project Coordination, and Client Services. I thrive in diverse teams and enjoy optimizing processes, delivering excellent service, and contributing to business growth.…Hi, I’m Mitzi Vazquez, a bilingual Spanish-English professional with experience in operations management, customer service, administrative support, banking services, retail supervision, team leadership, and remote business support. I excel at coordinating daily operations, managing customer relationships, training staff, solving operational challenges, and supporting business growth in multicultural environments across Mexico and the United States. I’m seeking remote or international opportunities in Operations, Customer Success, Administrative Support, Project Coordination, and Client Services. I thrive in diverse teams and enjoy optimizing processes, delivering excellent service, and contributing to business growth.

Available to hire

Hi, I’m Mitzi Vazquez, a bilingual Spanish-English professional with experience in operations management, customer service, administrative support, banking services, retail supervision, team leadership, and remote business support. I excel at coordinating daily operations, managing customer relationships, training staff, solving operational challenges, and supporting business growth in multicultural environments across Mexico and the United States.

I’m seeking remote or international opportunities in Operations, Customer Success, Administrative Support, Project Coordination, and Client Services. I thrive in diverse teams and enjoy optimizing processes, delivering excellent service, and contributing to business growth.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Work Experience

Freelance Administrative & Operations Support Specialist at Self-Employed

January 1, 2026 - Present

Provide administrative and operational support to small businesses and entrepreneurs. Coordinate customer requests, communications, and follow-up activities. Organize business documentation, reports, and operational records. Assist with sales promotion strategies and customer retention initiatives. Support workflow optimization and day-to-day business operations.

Counter attendant at Farmacias Guadalajara

July 1, 2025 - February 28, 2026

Delivered customer service in a high-volume retail environment. Coordinated supplier deliveries and inventory reception. Resolved customer issues and operational challenges. Supported daily administrative and operational activities.

Store Manager at Subway

May 1, 2024 - May 31, 2025

Managed daily store operations, staff scheduling, and workforce supervision. Trained and onboarded new employees. Oversaw inventory management and operational compliance. Managed financial and material resources. Successfully prepared stores for health and safety inspections. Provided customer service in multilingual environments.

Executive Assistant at Banco Azteca

November 1, 2022 - July 31, 2023

Assisted clients with banking products and services. Managed debit card, credit card, and investment account processes. Maintained documentation and administrative records. Provided customer support and issue resolution.

Freelance Content Researcher & Academic Editor at Tutarea.com

May 1, 2022 - January 31, 2024

Conducted research and prepared informational and academic documents. Edited and adapted content according to client requirements. Managed multiple projects while meeting strict deadlines. Ensured accuracy, quality, and effective communication.