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I am a multilingual and dynamic young professional with a strong background in customer service, administrative support, and travel planning. My open-minded and adaptable nature makes me well-suited for various roles, especially in customer-facing environments. I am currently enhancing my skills in online Marketing to further my career in business development and promotions.…

MARÍA MERCEDES NUÑEZ MARTÍN

Community Manager, Marketing Consultant, Social Media Freelancer

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I am a multilingual and dynamic young professional with a strong background in customer service, administrative support, and travel planning. My open-minded and adaptable nature makes me well-suited for various roles, especially in customer-facing environments. I am currently enhancing my skills in online Marketing to further my career in business development and promotions.…

Available to hire

I am a multilingual and dynamic young professional with a strong background in customer service, administrative support, and travel planning. My open-minded and adaptable nature makes me well-suited for various roles, especially in customer-facing environments. I am currently enhancing my skills in online Marketing to further my career in business development and promotions.

Language

English

Fluent

Spanish; Castilian

Fluent

Italian

Advanced

German

Intermediate

Portuguese

Beginner

Work Experience

Customer Support Representative and Travel Advisor at Milo Tours Travel Agency

October 1, 2025 - Present

Lodging and service booking, multilingual assistance and administrative duties, contract creation, and supervision.

Customer Service Agent at Hily Corp.

September 1, 2022 - August 31, 2023

Resolved customer inquiries and technical issues via phone and email, maintained high satisfaction ratings through efficient problem-solving and actively sold digital products and subscriptions.

Administrative Secretary at Private Nutritionist

January 1, 2020 - June 30, 2022

Managed client scheduling, records, and correspondence, assisted with document preparation and office management tasks.

Private English Tutor at Multiple Clients

January 1, 2020 - June 30, 2022

Provided tailored English-language instruction to students of various ages, focusing on conversational, written, and exam preparation skills.

Guest Service Agent at MSC Cruises

October 1, 2019 - August 31, 2022

Provided front-line guest service and support onboard, handled check-in procedures, addressed passenger inquiries to ensure a pleasant travel experience.

Private Nanny at Fam. Semedo

February 1, 2017 - August 31, 2018

Cared for children, ensuring a safe and engaging environment, managed daily routines, educational activities, and meals.