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I am a customer service professional with over 7 years of experience in fast-paced retail and hospitality settings, delivering premium guest experiences while handling transactions, maintaining till integrity, and resolving customer concerns with professionalism. I also bring digital marketing know-how and foundational coding skills, with a proactive, curious, and resilient mindset. I am committed to high-quality work, accuracy, and continuous growth, and I enjoy collaborating across teams to drive process improvements.…I am a customer service professional with over 7 years of experience in fast-paced retail and hospitality settings, delivering premium guest experiences while handling transactions, maintaining till integrity, and resolving customer concerns with professionalism. I also bring digital marketing know-how and foundational coding skills, with a proactive, curious, and resilient mindset. I am committed to high-quality work, accuracy, and continuous growth, and I enjoy collaborating across teams to drive process improvements.

HARKIRAT SINGH

Content Creator, Content Producer, Copywriter, +2

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I am a customer service professional with over 7 years of experience in fast-paced retail and hospitality settings, delivering premium guest experiences while handling transactions, maintaining till integrity, and resolving customer concerns with professionalism. I also bring digital marketing know-how and foundational coding skills, with a proactive, curious, and resilient mindset. I am committed to high-quality work, accuracy, and continuous growth, and I enjoy collaborating across teams to drive process improvements.…I am a customer service professional with over 7 years of experience in fast-paced retail and hospitality settings, delivering premium guest experiences while handling transactions, maintaining till integrity, and resolving customer concerns with professionalism. I also bring digital marketing know-how and foundational coding skills, with a proactive, curious, and resilient mindset. I am committed to high-quality work, accuracy, and continuous growth, and I enjoy collaborating across teams to drive process improvements.

Available to hire

I am a customer service professional with over 7 years of experience in fast-paced retail and hospitality settings, delivering premium guest experiences while handling transactions, maintaining till integrity, and resolving customer concerns with professionalism. I also bring digital marketing know-how and foundational coding skills, with a proactive, curious, and resilient mindset. I am committed to high-quality work, accuracy, and continuous growth, and I enjoy collaborating across teams to drive process improvements.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Customer Service Executive at Arabian Nights (Restaurant), UK

August 1, 2025 - Present

Delivered exceptional customer service in a high-end, fast-paced restaurant, ensuring premium guest experiences. Accurately handled cash and card transactions while maintaining till integrity. Took ownership of closing duties and prepared the venue to top standards for the next shift. Built strong working relationships with team members and management through proactive communication and reliability. Resolved customer concerns with professionalism and empathy, even in high-pressure situations.

Customer Support Associate at Task Us Private Limited, India

September 1, 2021 - June 1, 2025

Delivered premier customer support to global clients, consistently surpassing SLA targets. Collaborated with team to handle operations, including POS transactions and stock management. Harnessed CRM tools and Excel to systematically organize customer information and streamline service delivery efficiency. Enhanced customer satisfaction scores by 15% through proactive issue resolution and process optimization.

Customer Support Associate at Teleperformance, India

December 1, 2018 - August 1, 2021

Provided tailored guidance and demonstrations of Apple products, fostering repeat sales. Regularly achieved and surpassed monthly sales targets. Improved the in-store customer experience, significantly bolstering brand loyalty.