Available to hire
I am an experienced hospitality professional with a strong background in bartending, bar management, and customer service. Over the years, I’ve worked in diverse locations including Greece, the UK, and Spain, honing my skills in high-volume environments. I am currently looking to transition into HoReCa Sales or Beverage Industry roles to leverage my deep industry knowledge and customer experience.
In addition to my bartending expertise, I am passionate about customer satisfaction and team leadership. I’m eager to bring my skills to a new challenge in the beverage sector.
Language
Greek, Modern
Fluent
English
Fluent
Work Experience
Customer Agent at Novibet
December 1, 2025 - June 1, 2026Provided customer support via live chat, email, phone, and social media. Handled support tickets using Zendesk and managed account issues, payments, and KYC verification. Resolved complaints and escalations efficiently while maintaining high service quality in a fast-paced environment.
Head Bartender at Creta Blue
May 1, 2025 - October 1, 2025Managed bar operations and inventory, delivered premium cocktail and beverage service, trained staff in coffee and cocktail preparation, and maintained high guest satisfaction levels.
Head Bartender at Iraklion Fun Factory
November 1, 2024 - April 1, 2025Prepared alcoholic and non-alcoholic beverages, showcased specialty coffee skills through latte art, trained new staff in service standards, and managed customer payments and service flow.
Bartender at Ikos Resorts
April 1, 2024 - October 1, 2024Provided luxury resort bar service, prepared high-standard cocktails, and built guest relationships while ensuring service excellence.
Cocktail Bar Catering at Heraklion
November 1, 2022 - January 1, 2024Managed bar inventory and supplier orders while maintaining customer relationships and service quality.
Bar Manager at Simply Greek
April 1, 2021 - September 1, 2022Managed bar operations including staff scheduling and budgeting, created drink menus, monitored sales performance, and trained the full bar team while maintaining supplier relationships.
Bartending / Barista Roles (Various) at Multiple Locations in Greece
January 1, 2012 - January 1, 2021Worked in multiple café, bar, and restaurant environments focusing on coffee preparation, cocktails, and customer service, with experience in POS systems and cash handling.
Education
BSc (Hons) Tourism & Hospitality Management at University of Sunderland (UK)
January 11, 2030 - June 30, 2026Qualifications
Full Clean International Driving Licence
January 11, 2030 - June 30, 2026Industry Experience
Travel & Hospitality
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