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Hello! I'm Manoela Penna, a Public Relations undergrad in São Paulo, Brazil, with a strong interest in corporate communications, media relations, press relations, and talent management. I have hands-on experience in customer service, hospitality, and administrative support, and I pride myself on clear communication, organization, and teamwork. I am fluent in English and enthusiastic about gaining international experience through internships in communications, marketing, PR, or events. I'm eager to contribute to dynamic teams, learn from seasoned professionals, and help craft compelling campaigns that connect with audiences. I'm actively seeking internship opportunities where I can apply my skills, grow professionally, and bring a friendly, collaborative attitude.…Hello! I'm Manoela Penna, a Public Relations undergrad in São Paulo, Brazil, with a strong interest in corporate communications, media relations, press relations, and talent management. I have hands-on experience in customer service, hospitality, and administrative support, and I pride myself on clear communication, organization, and teamwork. I am fluent in English and enthusiastic about gaining international experience through internships in communications, marketing, PR, or events. I'm eager to contribute to dynamic teams, learn from seasoned professionals, and help craft compelling campaigns that connect with audiences. I'm actively seeking internship opportunities where I can apply my skills, grow professionally, and bring a friendly, collaborative attitude.

Manoela Penna

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Hello! I'm Manoela Penna, a Public Relations undergrad in São Paulo, Brazil, with a strong interest in corporate communications, media relations, press relations, and talent management. I have hands-on experience in customer service, hospitality, and administrative support, and I pride myself on clear communication, organization, and teamwork. I am fluent in English and enthusiastic about gaining international experience through internships in communications, marketing, PR, or events. I'm eager to contribute to dynamic teams, learn from seasoned professionals, and help craft compelling campaigns that connect with audiences. I'm actively seeking internship opportunities where I can apply my skills, grow professionally, and bring a friendly, collaborative attitude.…Hello! I'm Manoela Penna, a Public Relations undergrad in São Paulo, Brazil, with a strong interest in corporate communications, media relations, press relations, and talent management. I have hands-on experience in customer service, hospitality, and administrative support, and I pride myself on clear communication, organization, and teamwork. I am fluent in English and enthusiastic about gaining international experience through internships in communications, marketing, PR, or events. I'm eager to contribute to dynamic teams, learn from seasoned professionals, and help craft compelling campaigns that connect with audiences. I'm actively seeking internship opportunities where I can apply my skills, grow professionally, and bring a friendly, collaborative attitude.

Available to hire

Hello! I’m Manoela Penna, a Public Relations undergrad in São Paulo, Brazil, with a strong interest in corporate communications, media relations, press relations, and talent management. I have hands-on experience in customer service, hospitality, and administrative support, and I pride myself on clear communication, organization, and teamwork. I am fluent in English and enthusiastic about gaining international experience through internships in communications, marketing, PR, or events.

I’m eager to contribute to dynamic teams, learn from seasoned professionals, and help craft compelling campaigns that connect with audiences. I’m actively seeking internship opportunities where I can apply my skills, grow professionally, and bring a friendly, collaborative attitude.

Skills

Microsoft Office

Experience Level

Microsoft Office

Expert

Language

Portuguese

Fluent

English

Fluent

Work Experience

Reservations Assistant at Grand Mercure

August 1, 2025 - November 1, 2025

Assisted guests via phone and email. Managed reservation systems and customer records. Provided administrative support while ensuring excellent customer service. Collaborated with different departments to improve guest experience.

Hostess at Rosewood São Paulo – Le Jardin Restaurant

December 1, 2024 - February 1, 2025

Managed reservations and welcomed guests. Coordinated seating arrangements and customer flow. Delivered high-quality customer service aligned with luxury hospitality standards. Communicated effectively with guests and restaurant staff.

Freelance Substitute English Teacher at Microcamp – Taubaté

February 1, 2024 - June 1, 2024

Taught English classes for students aged 10–18. Assisted with lesson planning and classroom management. Encouraged student participation through effective communication.

Telemarketing Assistant at Experiencialize

June 1, 2023 - June 30, 2023

Conducted customer feedback surveys. Maintained accurate customer records. Communicated professionally with clients.

Customer Service & Administrative Assistant at Gaudi Accessories & Semi-Jewelry

January 1, 2023 - December 31, 2023

Assisted customers in-store and through customer service channels. Supported administrative operations. Helped maintain strong customer relationships.