Hi, I'm Valentina Manta, an international Customer Success Manager with 3+ years in SaaS and B2B account management. I excel at guiding customers through onboarding to value realization, preventing churn, and uncovering expansion opportunities. My background as a clinical psychologist informs my stakeholder management, cross-cultural communication, and ability to build trusted executive relationships across diverse teams. I have a track record of owning a portfolio of 100+ international accounts representing €222K ARR while maintaining 100% client retention and a 5/5 CSAT. I independently delivered end-to-end onboarding for 100+ clients and built a scalable onboarding video library to accelerate time-to-value. In cross-functional settings, I partner with Sales, Product, and Marketing to translate customer feedback into product improvements and impactful case studies.…Hi, I'm Valentina Manta, an international Customer Success Manager with 3+ years in SaaS and B2B account management. I excel at guiding customers through onboarding to value realization, preventing churn, and uncovering expansion opportunities. My background as a clinical psychologist informs my stakeholder management, cross-cultural communication, and ability to build trusted executive relationships across diverse teams. I have a track record of owning a portfolio of 100+ international accounts representing €222K ARR while maintaining 100% client retention and a 5/5 CSAT. I independently delivered end-to-end onboarding for 100+ clients and built a scalable onboarding video library to accelerate time-to-value. In cross-functional settings, I partner with Sales, Product, and Marketing to translate customer feedback into product improvements and impactful case studies.WWWW…