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I'm a Market Research Analyst who translates market, business, and operational data into concise, actionable insights. I have hands-on experience with primary and secondary research, competitive intelligence, quantitative/qualitative synthesis, dashboards, and stakeholder-ready presentations. I hold postgraduate diplomas in Marketing Management and Marketing Research & Analytics and am proficient in Excel, Power BI, SPSS/SAS, Google Analytics, and Tableau, with a track record of collaborating cross-functionally to drive strategic outcomes. In my roles across AI startups, retail, and consulting, I strengthen client-facing communication, problem solving, and SLA-focused support, while organizing research inputs and ensuring data integrity to speed up decisions. I enjoy turning complex data into clear recommendations that align with business priorities and partner needs.…I'm a Market Research Analyst who translates market, business, and operational data into concise, actionable insights. I have hands-on experience with primary and secondary research, competitive intelligence, quantitative/qualitative synthesis, dashboards, and stakeholder-ready presentations. I hold postgraduate diplomas in Marketing Management and Marketing Research & Analytics and am proficient in Excel, Power BI, SPSS/SAS, Google Analytics, and Tableau, with a track record of collaborating cross-functionally to drive strategic outcomes. In my roles across AI startups, retail, and consulting, I strengthen client-facing communication, problem solving, and SLA-focused support, while organizing research inputs and ensuring data integrity to speed up decisions. I enjoy turning complex data into clear recommendations that align with business priorities and partner needs.

Deeppratan Sharan

Data Scientist, Project Manager, Content Creator, +5

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I'm a Market Research Analyst who translates market, business, and operational data into concise, actionable insights. I have hands-on experience with primary and secondary research, competitive intelligence, quantitative/qualitative synthesis, dashboards, and stakeholder-ready presentations. I hold postgraduate diplomas in Marketing Management and Marketing Research & Analytics and am proficient in Excel, Power BI, SPSS/SAS, Google Analytics, and Tableau, with a track record of collaborating cross-functionally to drive strategic outcomes. In my roles across AI startups, retail, and consulting, I strengthen client-facing communication, problem solving, and SLA-focused support, while organizing research inputs and ensuring data integrity to speed up decisions. I enjoy turning complex data into clear recommendations that align with business priorities and partner needs.…I'm a Market Research Analyst who translates market, business, and operational data into concise, actionable insights. I have hands-on experience with primary and secondary research, competitive intelligence, quantitative/qualitative synthesis, dashboards, and stakeholder-ready presentations. I hold postgraduate diplomas in Marketing Management and Marketing Research & Analytics and am proficient in Excel, Power BI, SPSS/SAS, Google Analytics, and Tableau, with a track record of collaborating cross-functionally to drive strategic outcomes. In my roles across AI startups, retail, and consulting, I strengthen client-facing communication, problem solving, and SLA-focused support, while organizing research inputs and ensuring data integrity to speed up decisions. I enjoy turning complex data into clear recommendations that align with business priorities and partner needs.

Available to hire

I’m a Market Research Analyst who translates market, business, and operational data into concise, actionable insights. I have hands-on experience with primary and secondary research, competitive intelligence, quantitative/qualitative synthesis, dashboards, and stakeholder-ready presentations. I hold postgraduate diplomas in Marketing Management and Marketing Research & Analytics and am proficient in Excel, Power BI, SPSS/SAS, Google Analytics, and Tableau, with a track record of collaborating cross-functionally to drive strategic outcomes.

In my roles across AI startups, retail, and consulting, I strengthen client-facing communication, problem solving, and SLA-focused support, while organizing research inputs and ensuring data integrity to speed up decisions. I enjoy turning complex data into clear recommendations that align with business priorities and partner needs.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Technical Support Representative at Teleperformance Canada

March 1, 2026 - Present

Diagnosed product, system, and service issues through high-volume client interactions; documented outcomes; maintained audit-ready case notes and escalation records; performed quality-focused follow-ups; demonstrated professional communication, empathy, de-escalation, prioritization, and issue triage skills applicable to Capital Markets stakeholder and client-service environments.

Market Research Analyst (Master Level Internship) at Vosyn

July 1, 2025 - February 28, 2026

Conducted primary and secondary research on AI, deep-tech, investors, regional markets, and business opportunities; built structured opportunity, contact, and investor pipeline trackers; prepared leadership-ready briefs, one-pagers, and management-style reports; collaborated with product, operations, and leadership on AI initiatives; standardized research inputs and templates to improve accuracy and decision speed.

Customer Service Representative & Cashier at Farm Boy

November 1, 2024 - March 31, 2026

Delivered accurate, fast-paced customer service; resolved inquiries, payment exceptions, billing questions, and service concerns; maintained POS, cash handling, balancing, and shift documentation accuracy; coordinated with team to address operational gaps and service exceptions.

Customer Service Associate at The Home Depot, Canada

February 1, 2023 - July 31, 2024

Supported customer order follow-ups, product/service inquiries, exception resolution, and cross-team coordination; strengthened ownership of complex service issues and operational accuracy; used inventory checks and root-cause follow-up to support process improvements and better customer experience.

Business Analyst (Contract) at Next Bot Robotics

March 1, 2020 - March 31, 2021

Supported operational, client, and market reporting for management reviews; built Excel-based KPI trackers; cleansed source data, reconciled discrepancies, and improved visibility into trends for planning and forecasting support.

Business Analyst at Paramount Groups

May 1, 2019 - March 31, 2020

Prepared revenue, customer, margin, variance, and performance summaries for management presentations, commercial planning, and financial decision support; analyzed performance against targets, reconciled inputs, and translated trends into concise insights for operational reviews and forecasting.

Data Analyst at NTT DATA

November 1, 2017 - March 31, 2019

Produced recurring operational KPI reports, performed data validation and reconciliations, and maintained reporting accuracy for audit and compliance documentation; documented requirements and coordinated cross-functional updates with secure collaboration and deadline discipline.