I'm a creative marketing and design professional with 20+ years of experience helping brands, organizations, and events communicate clearly through visual design, print production, marketing coordination, and project management. I thrive balancing creativity with practical execution and collaborate across clients, vendors, marketing teams, and production environments. I’m adaptable, a thoughtful problem solver, and focused on moving projects smoothly from concept to completion while strengthening brand consistency and audience engagement.

Claire OSullivan

I'm a creative marketing and design professional with 20+ years of experience helping brands, organizations, and events communicate clearly through visual design, print production, marketing coordination, and project management. I thrive balancing creativity with practical execution and collaborate across clients, vendors, marketing teams, and production environments. I’m adaptable, a thoughtful problem solver, and focused on moving projects smoothly from concept to completion while strengthening brand consistency and audience engagement.

Available to hire

I’m a creative marketing and design professional with 20+ years of experience helping brands, organizations, and events communicate clearly through visual design, print production, marketing coordination, and project management.

I thrive balancing creativity with practical execution and collaborate across clients, vendors, marketing teams, and production environments. I’m adaptable, a thoughtful problem solver, and focused on moving projects smoothly from concept to completion while strengthening brand consistency and audience engagement.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Spanish; Castilian
Intermediate

Work Experience

Marketing & Communications Coordinator at Action Coach
March 1, 2025 - February 1, 2026
Led multi-channel marketing campaigns for Asheville Business Summit; managed integrated communications and event marketing for a 300+ attendee summit; developed partner-facing messaging and creative assets; tracked performance, contributing to 418% audience growth across social channels; ensured brand consistency across partner materials and on-site assets.
Customer Success/Partner-Facing Account Manager at CourseArc
March 1, 2022 - February 1, 2025
SaaS learning platform customer success for K-12, higher education, corporate, and non-profit clients. Acted as a trusted partner, onboarding institutions, aligning platform capabilities with partner goals, and driving onboarding, engagement, and retention. Collaborated with Product, Marketing, and Support to translate partner needs into campaigns and product improvements; led demos and reviews to illustrate capabilities and future opportunities; tracked engagement metrics to inform strategy and identify expansion opportunities.
Sales Account Executive at Ink4 – The Power of Print
January 1, 2007 - April 1, 2020
Managed a portfolio of client accounts, driving retention, repeat business, and expanded service scope through relationship-focused account management, clear communication, and problem solving. Achieved a 65%+ win rate on RFPs; secured 30+ new accounts in the first year; maintained high levels of loyal accounts while managing multiple client needs and deadlines. Oversaw campaigns from concept to delivery, coordinating production, design, and logistics, and provided technical support for database setup, direct marketing, and file preparation.
Freelance Account Manager & Creative Production Partner at Cocreative Design
January 1, 1990 - January 1, 2026
Provided freelance account management and creative production support across manufacturing, healthcare, publishing, and design-focused clients. Key projects included a HIPAA-compliant room binder system for SanStone Health (21 versions), custom yearly shift calendars for three Michelin plants, promotional materials for Rumbling Bald Resort, a maternity ward binder system for Park Ridge Hospital, bilingual water quality reports for Spartanburg Water, a 256-page AMEX Travel magazine plus travel brochures, and a customer loyalty program for Tanner/Doncaster, along with catalog and advertising work and a branding refresh for Ink4.

Education

Bachelor of Science at Georgia Institute of Technology
January 11, 2030 - January 1, 1990

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Manufacturing, Software & Internet, Education, Media & Entertainment, Professional Services