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I am a professional and detail-oriented remote freelancer with experience in transcription and translation, typing, data entry, customer service, office administration, and professional writing. I excel in converting audio and written information into accurate documents, proofreading content, managing digital records, and delivering high-quality work within deadlines. I am recognized for accuracy, confidentiality, communication skills, and the ability to work independently in remote environments.…I am a professional and detail-oriented remote freelancer with experience in transcription and translation, typing, data entry, customer service, office administration, and professional writing. I excel in converting audio and written information into accurate documents, proofreading content, managing digital records, and delivering high-quality work within deadlines. I am recognized for accuracy, confidentiality, communication skills, and the ability to work independently in remote environments.

SSANYU PATRICIA GLORIA

Audio Transcriber, Writer, Copywriter, +2

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I am a professional and detail-oriented remote freelancer with experience in transcription and translation, typing, data entry, customer service, office administration, and professional writing. I excel in converting audio and written information into accurate documents, proofreading content, managing digital records, and delivering high-quality work within deadlines. I am recognized for accuracy, confidentiality, communication skills, and the ability to work independently in remote environments.…I am a professional and detail-oriented remote freelancer with experience in transcription and translation, typing, data entry, customer service, office administration, and professional writing. I excel in converting audio and written information into accurate documents, proofreading content, managing digital records, and delivering high-quality work within deadlines. I am recognized for accuracy, confidentiality, communication skills, and the ability to work independently in remote environments.

Available to hire

I am a professional and detail-oriented remote freelancer with experience in transcription and translation, typing, data entry, customer service, office administration, and professional writing.

I excel in converting audio and written information into accurate documents, proofreading content, managing digital records, and delivering high-quality work within deadlines. I am recognized for accuracy, confidentiality, communication skills, and the ability to work independently in remote environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Luganda

Fluent

Work Experience

Front Desk Specialist at DotNet HUB

January 1, 2025 - Present

Welcomed clients, visitors, and partners professionally, creating a strong first impression. Managed front desk operations and ensured smooth daily reception activities. Answered incoming calls, emails, and inquiries promptly and professionally. Scheduled appointments and meetings, and maintained management calendars. Directed visitors to appropriate departments and provided accurate information. Resolved customer concerns efficiently, improving client satisfaction. Maintained a clean, organized, and professional reception environment. Supported office administration through filing, scanning, printing, and documentation. Coordinated with internal teams to ensure efficient communication and workflow. Managed incoming and outgoing correspondence, parcels, and deliveries.

Data Entry Specialist at Freelance / Remote

January 1, 2022 - January 1, 2025

Managed high-volume data entry projects with high speed and 98%+ accuracy. Entered, updated, verified, and maintained customer records, spreadsheets, and digital databases. Converted handwritten and paper-based documents into organized digital formats. Reviewed data for errors, inconsistencies, and duplicates to ensure database accuracy. Maintained confidentiality and used Microsoft Excel, Google Sheets, and CRM systems to organize and track records. Completed assignments within strict deadlines and improved filing systems for faster retrieval and workflow efficiency.

Typist and Writer at Makerere University

January 1, 2021 - January 1, 2024

Prepared reports, assignments, proposals, letters, CVs, and official documents with accuracy. Performed high-volume typing, editing, proofreading, and formatting. Supported students, lecturers, and staff with academic and administrative documents. Managed confidential records and conducted research; maintained filing systems; delivered urgent assignments within strict deadlines.

Freelance Transcriber & Translator at Freelance / Remote

January 1, 2021 - January 1, 2023

Transcribed audio and video files with high accuracy for general, business, and professional content. Provided English–Swahili translation of written content including articles, essays, emails, and documents. Followed guidelines, maintained confidentiality, and met deadlines.