IM

Ilaria Massè

Available to hire

I am a dynamic and passionate digital communication professional with experience in community management, social media content creation, copywriting, editorial planning, and audience engagement.

About

I am a dynamic and passionate digital communication professional with experience in community management, social media content creation, copywriting, editorial planning, and audience engagement. In my role at Postology Agency, I have supported clients and exhibition projects by managing social channels and email communication, updating websites, preparing performance reports, and coordinating content and influencer activities for events such as Museum of Dreamers, Space Dreamers, and Art of PLAY.

I am precise, organized, empathetic, and comfortable managing multiple tasks in fast-paced and international environments. I also enjoy developing creative projects, including social media promotion for a fantasy novel, and I am continually expanding my digital marketing skills through courses and practical experience. Currently based in Barcelona, I am improving my Spanish while bringing a collaborative attitude and a strong commitment to learning to every project.

  • 2 years' experience
  • Joined July 2026

Industry experience

  • Media & Entertainment
  • Professional Services
  • Software & Internet
  • Education

Work experience

Volunteer Collaboration – Social media for book Promotion · Space Dreamers / Hello Kitty partnership (American author project)May 2025 – Oct 2025 · 6 mos

Assisted with content creation and scheduling for Instagram and TikTok to promote a fantasy novel not yet published; researched trends; supported community engagement and audience growth; collaborated on influencer outreach; contributed to content development to increase author visibility.

Community Manager · Postology AgencyNov 2022 – Sep 2025 · 2 yrs 11 mos

Thanks to this experience, I am able to manage community engagement through social media and email, create and schedule social media content for clients and internal projects (exhibitions), perform copywriting for posts and client/internal content, update and maintain exhibition websites, and generate weekly/monthly performance reports. I also provide support during exhibition openings and scout influencers to invite to events. Clients included Museum of Dreamers (Milan, Paris, Madrid, Rome), Space Dreamers, and Art of PLAY (in partnership with Hello Kitty).

Education

Bachelor's Degree in Communication Studies · University of Insubria, Varese2019 – 2023

Certifications and awards

Apprenticeship: Core and Transferable Skills (Module A)2030 – 2026
Social Media Management Course for Publishing2026
Online Course – School of Publishing: Basic Computer Course2025 – 2026
Certification: Via Adige 5/122030 – 2026

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