I'm Jadwiga Ratnam, a motivated and adaptable tech enthusiast with experience in web development, technical support, and international collaboration. I'm skilled in HTML, CSS, and JavaScript, and I'm currently expanding back-end knowledge with Node.js and Python to grow into a full-stack role. I've facilitated cross-cultural collaboration among volunteers from more than 10 countries, delivered presentations on cybersecurity and AI to international audiences, and gained hands-on experience supporting hospital IT operations, troubleshooting, and digital infrastructure. I thrive in fast-paced environments and enjoy turning complex problems into practical solutions.

Jadwiga Ratnam

I'm Jadwiga Ratnam, a motivated and adaptable tech enthusiast with experience in web development, technical support, and international collaboration. I'm skilled in HTML, CSS, and JavaScript, and I'm currently expanding back-end knowledge with Node.js and Python to grow into a full-stack role. I've facilitated cross-cultural collaboration among volunteers from more than 10 countries, delivered presentations on cybersecurity and AI to international audiences, and gained hands-on experience supporting hospital IT operations, troubleshooting, and digital infrastructure. I thrive in fast-paced environments and enjoy turning complex problems into practical solutions.

Available to hire

I’m Jadwiga Ratnam, a motivated and adaptable tech enthusiast with experience in web development, technical support, and international collaboration. I’m skilled in HTML, CSS, and JavaScript, and I’m currently expanding back-end knowledge with Node.js and Python to grow into a full-stack role.

I’ve facilitated cross-cultural collaboration among volunteers from more than 10 countries, delivered presentations on cybersecurity and AI to international audiences, and gained hands-on experience supporting hospital IT operations, troubleshooting, and digital infrastructure. I thrive in fast-paced environments and enjoy turning complex problems into practical solutions.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

Polish
Fluent
English
Fluent
French
Beginner

Work Experience

IT Support & Web Development Specialist
January 1, 2021 - Present
Developing and designing a website with a strong focus on UX using HTML, CSS, and JavaScript; currently advancing back-end development with Node.js and Python; facilitated cross-cultural collaboration among volunteers from more than 10 countries; delivered presentations on cybersecurity and AI to international audiences.
Web Developer
January 1, 2021 - Present
Developing and designing a website with a strong focus on UX, using HTML, CSS, and JavaScript; currently advancing skills in back-end development.
IT Support Specialist
January 1, 2020 - December 31, 2020
Provided technical support to 50+ hospital staff, ensuring system uptime and quick resolution of issues; supported internal tools and printing systems, minimizing delays in patient record access; applied knowledge of digital infrastructure in real-time problem solving; observed hospital operations.
IT Support / Technical Support at Hospital
January 1, 2020 - December 31, 2020
Provided technical support to 50+ hospital staff, ensuring system uptime and quick resolution of issues; Supported internal tools and printing systems; Applied knowledge of digital infrastructure in real-time problem solving; Observed hospital operations, including patient flow and administrative tasks.
IT Support Technician at Centuria
January 1, 2016 - December 31, 2017
Used Linux Ubuntu and Bash command-line prompts; Provided customer service and technical support at level 1; Diagnosed and resolved network-related issues; Collaborated with Project Managers and Marketing teams.
at Bookpress Company Święty Wojciech
January 1, 2013 - December 31, 2013
Collaborated with Graphic Design team on web and print materials, contributed to visually consistent layouts; assisted in creating digital assets and layouts using Adobe InDesign and Photoshop; used MS Office tools for documentation, scheduling, and internal communication.
Graphic/Web Designer / Junior Designer at Graphic Design Team
January 1, 2013 - December 31, 2013
Collaborated with the Graphic Design team on web and print materials, contributing to visually consistent layouts; Assisted in creating digital assets and layouts using Adobe InDesign and Photoshop; Used MS Office tools for documentation, scheduling, and internal communication.

Education

Bachelor of Computer Science at Adam Mickiewicz University, Poznań, Poland
January 11, 2030 - July 6, 2026
French Course at École-club Migros
January 1, 2021 - December 31, 2024

Qualifications

French Language Course
January 1, 2021 - December 31, 2024

Industry Experience

Software & Internet, Healthcare, Education, Professional Services, Media & Entertainment

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more