Available to hire
I’m Jadwiga Ratnam, a motivated and adaptable tech enthusiast with experience in web development, technical support, and international collaboration. I’m skilled in HTML, CSS, and JavaScript, and I’m currently expanding back-end knowledge with Node.js and Python to grow into a full-stack role.
I’ve facilitated cross-cultural collaboration among volunteers from more than 10 countries, delivered presentations on cybersecurity and AI to international audiences, and gained hands-on experience supporting hospital IT operations, troubleshooting, and digital infrastructure. I thrive in fast-paced environments and enjoy turning complex problems into practical solutions.
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Polish
Fluent
English
Fluent
French
Beginner
Work Experience
IT Support & Web Development Specialist
January 1, 2021 - PresentDeveloping and designing a website with a strong focus on UX using HTML, CSS, and JavaScript; currently advancing back-end development with Node.js and Python; facilitated cross-cultural collaboration among volunteers from more than 10 countries; delivered presentations on cybersecurity and AI to international audiences.
Web Developer
January 1, 2021 - PresentDeveloping and designing a website with a strong focus on UX, using HTML, CSS, and JavaScript; currently advancing skills in back-end development.
IT Support Specialist
January 1, 2020 - December 31, 2020Provided technical support to 50+ hospital staff, ensuring system uptime and quick resolution of issues; supported internal tools and printing systems, minimizing delays in patient record access; applied knowledge of digital infrastructure in real-time problem solving; observed hospital operations.
IT Support / Technical Support at Hospital
January 1, 2020 - December 31, 2020Provided technical support to 50+ hospital staff, ensuring system uptime and quick resolution of issues; Supported internal tools and printing systems; Applied knowledge of digital infrastructure in real-time problem solving; Observed hospital operations, including patient flow and administrative tasks.
IT Support Technician at Centuria
January 1, 2016 - December 31, 2017Used Linux Ubuntu and Bash command-line prompts; Provided customer service and technical support at level 1; Diagnosed and resolved network-related issues; Collaborated with Project Managers and Marketing teams.
at Bookpress Company Święty Wojciech
January 1, 2013 - December 31, 2013Collaborated with Graphic Design team on web and print materials, contributed to visually consistent layouts; assisted in creating digital assets and layouts using Adobe InDesign and Photoshop; used MS Office tools for documentation, scheduling, and internal communication.
Graphic/Web Designer / Junior Designer at Graphic Design Team
January 1, 2013 - December 31, 2013Collaborated with the Graphic Design team on web and print materials, contributing to visually consistent layouts; Assisted in creating digital assets and layouts using Adobe InDesign and Photoshop; Used MS Office tools for documentation, scheduling, and internal communication.
Education
Bachelor of Computer Science at Adam Mickiewicz University, Poznań, Poland
January 11, 2030 - July 6, 2026French Course at École-club Migros
January 1, 2021 - December 31, 2024Qualifications
French Language Course
January 1, 2021 - December 31, 2024Industry Experience
Software & Internet, Healthcare, Education, Professional Services, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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