Hi, I’m Eden Culyer. I am a highly motivated and personable marketing professional with hands-on experience in marketing and social media coordination, content creation, and digital presence management. I thrive in fast-paced environments, enjoy solving problems creatively, and am skilled at coordinating across teams to deliver engaging campaigns. I’m a quick learner who values reliability, strong time management, and ongoing development through training and new challenges. I excel at turning ideas into actionable campaigns, crafting professional marketing materials, and optimizing online presence for multiple brands. I’m eager to expand my skills with further training in digital marketing, UX, or content strategy, and I enjoy collaborating with clients and colleagues to drive impact while maintaining a positive, proactive work ethic.

Hi, I’m Eden Culyer. I am a highly motivated and personable marketing professional with hands-on experience in marketing and social media coordination, content creation, and digital presence management. I thrive in fast-paced environments, enjoy solving problems creatively, and am skilled at coordinating across teams to deliver engaging campaigns. I’m a quick learner who values reliability, strong time management, and ongoing development through training and new challenges. I excel at turning ideas into actionable campaigns, crafting professional marketing materials, and optimizing online presence for multiple brands. I’m eager to expand my skills with further training in digital marketing, UX, or content strategy, and I enjoy collaborating with clients and colleagues to drive impact while maintaining a positive, proactive work ethic.

Available to hire

Hi, I’m Eden Culyer. I am a highly motivated and personable marketing professional with hands-on experience in marketing and social media coordination, content creation, and digital presence management. I thrive in fast-paced environments, enjoy solving problems creatively, and am skilled at coordinating across teams to deliver engaging campaigns. I’m a quick learner who values reliability, strong time management, and ongoing development through training and new challenges.

I excel at turning ideas into actionable campaigns, crafting professional marketing materials, and optimizing online presence for multiple brands. I’m eager to expand my skills with further training in digital marketing, UX, or content strategy, and I enjoy collaborating with clients and colleagues to drive impact while maintaining a positive, proactive work ethic.

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Language

English
Fluent

Work Experience

Vetting & Recruitment Administrator at DIMA Group Ltd
October 1, 2024 - June 1, 2025
Ensured compliance with recruitment processes, maintained accurate employee records and supported the management team with recruitment audits and business development activities. Managed onboarding and vetting processes, including pre-employment checks, using the 24/7 workforce management system to keep staffing information up to date. Used the SIA Licence Management Portal to verify and monitor licences. Prepared and maintained confidential onboarding documentation in line with GDPR. Assisted with tender documentation and supported business development opportunities. Maintained recruitment trackers in Excel and Google Sheets; developed a comprehensive recruitment tracking spreadsheet used by recruitment and security management teams to monitor vetting progress and outstanding actions. Collaborated with recruitment, operations and management teams to ensure an efficient onboarding process. Continuously identified opportunities to improve administrative processes through digital systems
Marketing & Social Media Coordinator at DIMA Group Ltd
October 1, 2024 - Present
Marketing & Social Media Coordinator responsible for managing the digital presence of DIMA Group and several subsidiary businesses through social media, photography, content creation, website development and digital marketing. Planned, created and scheduled content across Facebook, LinkedIn and other platforms; used Buffer, Meta Business Suite and LinkedIn tools to organise and monitor content across multi-entity accounts. Produced professional marketing materials with Canva and the Adobe Creative Cloud, including photo editing. Attended company events to capture photography and videography for promotional campaigns. Liaised with clients for testimonials and transformed feedback into engaging content. Designed and launched an online recruitment board to improve candidate engagement and recruitment efficiency. Designed, developed and maintained WordPress websites, including leading the redrafting of the Elite Decorating website for rebranding and content management. Analysed social medi
Administrative & IT Support at ClearFlow Water Treatment Ltd
October 1, 2022 - September 1, 2024
Supported a range of administrative and IT functions to ensure smooth operations within the company. Maintained digital client logbooks using Clearview and ensured compliance with legal/regulatory requirements. Planned and coordinated engineers’ schedules using JobWatch CRM. Produced written schemes and compliance documents from LEGio nelle risk assessments using Microsoft Word. Generated and analysed operational reports in Excel to support account managers and identify cost-saving opportunities. Collaborated with software providers and internal IT teams to resolve technical issues and improve digital systems. Maintained company hardware, software and IT systems, providing technical support and troubleshooting as needed. Supported planning, inventory management and day-to-day administrative operations.
Customer Support at Virgin Media (Accenture)
July 1, 2022 - October 1, 2022
Delivered exceptional customer care as part of a customer support team. Resolved enquiries related to broadband, TV, telephone and billing services; diagnosed and troubleshooted technical issues and guided customers through solutions and service configurations. Assisted customers with package changes, account enquiries and service upgrades. Accessed customer accounts across multiple CRM systems and handled escalated cases professionally. Participated in team meetings to identify service improvements and contribute to customer support processes. Built strong IT troubleshooting and communication skills.
Community Support / Care Assistant at Home Care Plus
February 1, 2019 - March 1, 2022
Provided support to care staff in the community using bespoke software (Staff Plan) to ensure clients received their scheduled visits. Expanded role to include a range of administrative tasks, enhancing impact within the organization. Community support included ensuring visits were logged, liaising with management to address issues, and coordinating with professionals such as doctors and social workers. Recruited and onboarded new staff, managed vehicle records, and demonstrated adaptability and confidentiality. Respected safeguarding policies and developed IT proficiency to support daily operations and client care.
Saturday Assistant / Hairdresser at Salon 11
September 1, 2018 - June 1, 2020
Assisted with salon operations during weekends and study periods. Maintained a clean and tidy salon floor, sterilised equipment after each client and maintained work surfaces. Welcomed clients, offered hot/cold drinks and engaged in friendly conversations to ensure a pleasant salon experience. Handled cash and managed the cash register, processed payments, and balanced totals. Demonstrated reliable time management and teamwork in a busy salon environment.

Education

GCSEs at John Spence Community High School
September 1, 2014 - June 1, 2019
Level 3 Foundation in Forensic Investigation at Newcastle College
September 1, 2019 - June 1, 2020
Psychology, Sociology and Law at Newcastle Sixth Form
January 11, 2030 - July 6, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Education