Available to hire
I am a results-driven Shift Manager with 7+ years of experience leading teams in high-volume, fast-paced environments. I excel at coordinating operations, delivering exceptional customer experiences, and maintaining strict compliance standards. Bilingual in French and English, I am keen to leverage my organizational, communication, and leadership skills in a remote work setting.\n\nThroughout my career, I have demonstrated the ability to motivate and develop teams, optimize processes, and uphold safety and quality standards while maintaining a positive, productive work culture.
Skills
Experience Level
Expert
Language
French
Fluent
English
Intermediate
Work Experience
Shift Manager at McDonald's
November 1, 2017 - PresentLed and coordinated a team of 10–15 employees in a fast-paced, high-volume restaurant environment. Delivered professional and efficient customer service under pressure, maintaining high satisfaction standards. Managed cash handling, payment processing, and daily financial reconciliation. Enforced strict food hygiene and safety protocols in accordance with MAPAQ standards. Oversaw floor operations, staff scheduling, and task delegation to ensure smooth shift execution. Onboarded and coached new team members, fostering a positive and productive work culture.
Education
Diploma in Social Sciences – Human Behaviour at Cégep de Lanaudière
September 1, 2021 - December 1, 2025Certificate in Bar Service & Mixology at École de Barman Made With Love
November 1, 2019 - December 1, 2019Qualifications
Food Hygiene & Safety Certification (MAPAQ)
June 1, 2024 - July 6, 2026Industry Experience
Retail, Travel & Hospitality, Consumer Goods
Skills
Experience Level
Expert
Hire a Project Manager
We have the best project manager experts on Twine. Hire a project manager in Montreal today.