I am a results-driven Shift Manager with 7+ years of experience leading teams in high-volume, fast-paced environments. I excel at coordinating operations, delivering exceptional customer experiences, and maintaining strict compliance standards. Bilingual in French and English, I am keen to leverage my organizational, communication, and leadership skills in a remote work setting.\n\nThroughout my career, I have demonstrated the ability to motivate and develop teams, optimize processes, and uphold safety and quality standards while maintaining a positive, productive work culture.

Guillaume Tremblay

I am a results-driven Shift Manager with 7+ years of experience leading teams in high-volume, fast-paced environments. I excel at coordinating operations, delivering exceptional customer experiences, and maintaining strict compliance standards. Bilingual in French and English, I am keen to leverage my organizational, communication, and leadership skills in a remote work setting.\n\nThroughout my career, I have demonstrated the ability to motivate and develop teams, optimize processes, and uphold safety and quality standards while maintaining a positive, productive work culture.

Available to hire

I am a results-driven Shift Manager with 7+ years of experience leading teams in high-volume, fast-paced environments. I excel at coordinating operations, delivering exceptional customer experiences, and maintaining strict compliance standards. Bilingual in French and English, I am keen to leverage my organizational, communication, and leadership skills in a remote work setting.\n\nThroughout my career, I have demonstrated the ability to motivate and develop teams, optimize processes, and uphold safety and quality standards while maintaining a positive, productive work culture.

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Experience Level

Language

French
Fluent
English
Intermediate

Work Experience

Shift Manager at McDonald's
November 1, 2017 - Present
Led and coordinated a team of 10–15 employees in a fast-paced, high-volume restaurant environment. Delivered professional and efficient customer service under pressure, maintaining high satisfaction standards. Managed cash handling, payment processing, and daily financial reconciliation. Enforced strict food hygiene and safety protocols in accordance with MAPAQ standards. Oversaw floor operations, staff scheduling, and task delegation to ensure smooth shift execution. Onboarded and coached new team members, fostering a positive and productive work culture.

Education

Diploma in Social Sciences – Human Behaviour at Cégep de Lanaudière
September 1, 2021 - December 1, 2025
Certificate in Bar Service & Mixology at École de Barman Made With Love
November 1, 2019 - December 1, 2019

Qualifications

Food Hygiene & Safety Certification (MAPAQ)
June 1, 2024 - July 6, 2026

Industry Experience

Retail, Travel & Hospitality, Consumer Goods