I am a motivated e-commerce and advertising services graduate with hands-on experience in customer consultation, product presentation, website improvements, advertising content, quality control, direct sales and retail operations. I bring a keen eye for visual details, product information accuracy, and a focus on delivering a smooth customer experience from discovery to checkout. I enjoy collaborating with design and marketing teams to build cleaner stores, optimize product pages, and test store functionality to boost conversions. I specialize in Shopify and cross-functional coordination, helping teams align on UX/UI improvements, content quality, and marketing campaigns. With fast learning, reliability under tight schedules, and a proactive problem-solving approach, I support fast-paced environments in building strong e-commerce experiences.

ILUTA KARLSONE

I am a motivated e-commerce and advertising services graduate with hands-on experience in customer consultation, product presentation, website improvements, advertising content, quality control, direct sales and retail operations. I bring a keen eye for visual details, product information accuracy, and a focus on delivering a smooth customer experience from discovery to checkout. I enjoy collaborating with design and marketing teams to build cleaner stores, optimize product pages, and test store functionality to boost conversions. I specialize in Shopify and cross-functional coordination, helping teams align on UX/UI improvements, content quality, and marketing campaigns. With fast learning, reliability under tight schedules, and a proactive problem-solving approach, I support fast-paced environments in building strong e-commerce experiences.

Available to hire

I am a motivated e-commerce and advertising services graduate with hands-on experience in customer consultation, product presentation, website improvements, advertising content, quality control, direct sales and retail operations. I bring a keen eye for visual details, product information accuracy, and a focus on delivering a smooth customer experience from discovery to checkout. I enjoy collaborating with design and marketing teams to build cleaner stores, optimize product pages, and test store functionality to boost conversions.

I specialize in Shopify and cross-functional coordination, helping teams align on UX/UI improvements, content quality, and marketing campaigns. With fast learning, reliability under tight schedules, and a proactive problem-solving approach, I support fast-paced environments in building strong e-commerce experiences.

See more

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

Latvian
Fluent
English
Advanced
Russian
Beginner

Work Experience

Retail Assistant / Customer Service at AC LPB, Aizpute
April 1, 2025 - Present
Maintained accurate product placement, price labels and availability on the shop floor. Checked product quality and expiration dates to protect customer trust. Operated store technology (cash register, scanner, payment terminal); handled cash transactions and receipts. Assisted customers politely, resolved conflicts professionally, and ensured a clean, organized, hygienic workplace in line with internal standards.
Advertising / Production Practice at SIA Reklāmas apgāds, Liepāja
May 1, 2024 - July 1, 2024
Planned and prepared advertising production based on client needs and visual requirements. Translated client ideas into practical plans and helped deliver a high-quality final service. Tested and checked work quality before delivery to avoid errors and improve customer satisfaction.
Project, Sales & Marketing Practice at Get Timber House, Liepāja
October 1, 2023 - December 1, 2023
Created and developed project ideas, supported sales activities and helped advertise services. Maintained client relationships and supported new customer acquisition through proactive communication and follow-up. Coordinated project steps and delivery/service logistics; gained experience across multiple tasks and deadlines. Built understanding of construction technologies and practical project coordination.
Production, Sales & Website Support at SIA Vajars, Saldus region
June 1, 2023 - August 1, 2023
Prepared products for delivery, maintained work orders and adhered to safety and quality standards. Improved website-related content and created advertisements/listings to support sales. Engaged in direct sales, nurtured existing customer relationships and attracted new customers. Handled reports, goods receiving, purchasing support and responsible use of work equipment/vehicle.

Education

Vocational Secondary Education - Advertising Services Commercial Worker at Liepāja State Technical School
January 11, 2030 - July 7, 2026
Art Basics, Creative Thinking, Practical Skills at Saldus Music and Art School
January 11, 2030 - January 1, 2019
Basic Education at Saldus Basic School
January 11, 2030 - January 1, 2020

Qualifications

Innovation grant (IGLS) project – entrepreneurship support
January 11, 2030 - July 7, 2026
Erasmus+ practice in Turkey – professional development and language skills
January 11, 2030 - July 7, 2026

Industry Experience

Retail, Software & Internet, Media & Entertainment, Professional Services, Education

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more