Emili De los Santos

Orchestrated technical support and mentorship for junior developers, improving deliverability standards and contributing to a 9.9 referral score. Authored training materials, SOPs, and documentation that reduced onboarding time and ensured alignment across the team. Engineered 25+ process improvements to improve delivery reliability and address technological challenges. Partnered with stakeholders to evaluate and integrate new tech stacks; spearheaded CI/CD enhancements that improved departmental performance by 10%.

Built high-performance, pixel-perfect custom WordPress themes from scratch using Native Gutenberg (React), ACF, and modern JavaScript frameworks. Architected custom WordPress plugins to meet complex business requirements including event management systems, dynamic maps, and external API integrations. Delivered high-stakes projects in an international Agile/SCRUM environment across five time zones. Conducted site-speed audits and optimizations, achieving 20%+ increases in Core Web Vitals and PageSpeed scores for key clients.

Partnered with Marketing to deploy high-conversion landing pages, contributing to record-breaking 50M DOP revenue in a single day. Supported maintenance and optimization of IKEA's e-commerce for Puerto Rico, Spanish Islands, and the Dominican market. Collaborated on refactoring two legacy internal administration tools by introducing scalable architecture to streamline regional operations. Optimized and maintained IKEA Family digital platforms in the Dominican Republic and Puerto Rico to ensure high availability and grow user acquisition and loyalty sign-ups.